The Information and Technology Services Department provides citywide data processing services to all departments within the City. These services include payroll, automated accounting, police dispatch, parking tickets, tax assessor, budget, business licenses and others. ITS develops, implements, operates, and maintains computer systems in order to improve the operational efficiency and effectiveness of user departments.

In addition to the mission critical application services listed above, the Department provides technical advice and assistance with the City's 850+ microcomputers, and manages the City's local area networks, which are comprised of over 60 network servers. ITS is also responsible for maintaining the wireless network used to connect the 5 remote Fire stations to the Citywide network, the T1 and T3 lines connecting other remote facilities as well as managing the City's telephones and voice processing system.

The department is also responsible for the City's Geographic Information System, which provides mapping services to all City Departments.