TopRound

City Of Chula Vista
Visitors Residents Businesses Top Navigation Bar
City of Chula Vista Site Map Contact Us City Calendar of Events Frequently Asked Questions City Services What's New In Chula Vista Chula Vista Attractions About Chula Vista Chula Vista Home
Search the Library's Catalog
   

Frequently Asked Questions


May others use my library card?  
You may allow others to use your library card, but you are responsible for all materials borrowed.  

May I check out if I don’t have my card with me?  
You will need to have your Chula Vista Public Library card with you to check out materials.  

What do I do if my card is lost or stolen?  
You are responsible for all materials borrowed on your library card, so please report lost cards promptly. Replacement cards can be obtained at any Chula Vista Public Library for a $2.00 fee.  

What are the fines and fees the library charges?  
Fees for Late Materials
Children’s Items - 10 cents per day per item
Adult Items - 30 cents per day per item
Videos and DVDs - $1.00 per day per item
Other Fees
Replacement Cards - $2.00
To checkout DVDs - $20.00 annually
Interlibrary Loans - $5.00 per item plus postage
Holds, Reserves, Branch Transfers - Free
Library Cards for Non-CA Residents - $20.00 per year
 

How long may I borrow library materials?  
DVDs & Videos- 5 days
All other materials - 21 days

 

May I return library materials to another library?  
Chula Vista Public Library materials may be returned to any Chula Vista Public Library branch.  

Do you have public computers available?  
The library offers Computers and Internet access.  

Do you offer computer classes?  
Free computer classes are sometimes offered at the Civic Center and South Chula Vista branches. Please call or check the Calendar for information on current classes.  

How do I suggest a purchase for the Library?  
The best way to suggest a purchase is to log into your Account, select the "Suggest a Purchase" link at the top or bottom menu bar and complete the form.  You can also simply send us an email using the contact us link.  

How do I renew my library materials?  

You can renew items by-
Calling our automated renewal system at (619) 409-5957 or by
online through the Chula Vista Public Library
catalog. Click on Login to Your Account,enter your name, library card number, PIN, and click on Submit.
All materials are renewable except:

DVDs or,
Materials requested and showing on "hold" for other guests

 

How do I place a hold on library materials?  

You may place items on hold by telephone or online.
To place items on hold online, visit the Chula Vista Public Library catalog.

1)Locate the item in the catalog you would like to request
2)Click on the Request button

3)Enter your name, library card number, PIN, and click on Submit

4)From the drop-down menu, choose a pickup location and click on Submit


You will be notified by the library when the item is available for you.


To place items on hold by telephone call the branch which owns the item. A staff member will check the shelves at that time and retrieve the item, and the item will be held for you at the Checkout Desk for 24 hours.

 

Do you have a question that is not answered here?
Email us at libraryquestions@ci.chula-vista.ca.us

 

City Of Chula Vista

 

Questions or comments about this page? Send email to Jodie Sawina.
   
Contact Us | City Agenda | Employment | Website Linking Policy (PDF) | Site Directory

©2008 City of Chula Vista. All Rights Reserved.