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Senior and Disabled
Service
The front of every Bus has priority seating for our Senior and Disabled riders. All buses have lift or ramp mechanisms to assist customers in wheelchairs or with other mobility impairments to board. Most of our newer buses are low floor buses, which means that there are no steps to climb to enter the bus. Many buses also have a "kneeling" feature that allows the front of the bus to lower towards the curb, easing the first step into the bus. "Kneeling" buses are designated at the front door. Alternate options:
Senior, Disabled & Medicare Recipient Rider Information
In the South Bay, MTS Access Paratransit offers lift-equipped, curb-to-curb
service for persons whose disabilities prevent them from getting
to or using regular bus or trolley services. Seniors may request
service on a same-day, space-available basis. MTS Access Paratransit also
serves the suburban areas of east County and Mid-County. For information
or to reserve a ride, please call 1-800-921-9664.
For information regarding Americans with Disabilities Act (ADA)
certification, please call toll-free 1-877-232-7433 or access
the www.sdcommute.com, Senior
& Disabled Page
Using a Wheelchair on the Bus
Download Helpful Instructional Guide
Dial All the Information You Need
- One call to 233-3004 (TTY/TDD for persons with hearing impairments: 234-5005), the Regional Transit Telephone Information line, will put you in touch with a variety of information, including which bus or trolley to take to get where you’re going, and the frequency of lift service along specific routes. You can also request brochures about transit services, timetables and other information to be mailed to you.
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