TopRound

City Of Chula Vista
Visitors Residents Businesses Top Navigation Bar
City of Chula Vista Site Map Contact Us City Calendar of Events Frequently Asked Questions City Services What's New In Chula Vista Chula Vista Attractions About Chula Vista Chula Vista Home
CVPD Home Down Arrow
 
About Us
Divisions
Current Police News
Community Activities
Employment
Volunteering
Employee Unions
Links
FAQ's
Contact Us
Livescan Scheduling
       
  Police Department
       
   

Frequently Asked Questions


Where is the Police Department located?    

The Police Department is located at:

315 Fourth Avenue, Chula Vista, CA 91910

Click here for a map

Our regular business hours are 8 AM - 5 PM, Monday thru Friday, holidays excepted

   

Where do I get an application for Police Officer or other positions in the Police Department?    

The City only accepts applications for currently available positions.

Click here for Police Officer Career information

Click here for other Career information

To speak to a recruiter for Police Officer positions, please call (619) 585-5652

For all other positions, please call the Human Resources Department at (619)691-5096

   

How can I get a copy of a police report?    

You can either submit your request at our front counter or submit a written request for the report through the US mail.

The written request must contain Date of incident, Time of incident, Location of incident, Parties involved, and Incident report number (if known).

Requests must be accompanied by a check or money order for $2.00 payable to the City of Chula Vista. A stamped self addressed envelope must be included.

Mail requests to: Chula Vista Police Department - 315 Fourth Ave.,Chula Vista, CA 91910 Attn: Records Division

The public front counter is located at 315 Fourth Avenue, on the corner of Fourth and F Streets. Hours of operation are 8 AM to 5 PM, Monday thru Friday, excluding holidays

   

How much does it cost for a copy of my traffic accident report and when will it be ready?    
The report will be ready approximately 10 working days after the accident and will cost $10.00    

Who can get a copy of a traffic accident report?    
Only the "Parties of Interest" - Drivers, passengers, pedestrians, insurance companies , etc. are eligible to receive a copy of an accident report.    

Can I report a traffic accident a couple of days after the incident?    

Yes, if the accident was within Chula Vista city limits and if it was a hit and run situation - or - if there was bodily injury.

All other non-injury accidents should be reported directly to your insurance company.

   

When do you offer Livescan fingerprint services and what is the cost?    

Livescan fingerprinting is available at our front counter, Monday through Friday, 8 AM to 4 PM (excluding holidays) by appointment only.

Click here for On-line scheduling.

The fee is $20.00 plus any applicable FBI/CA DOJ fees.

   

When do you offer fingerprint card services and how much do fingerprints cost?    

Fingerprint card services (NOT Livescan) are available Monday through Friday, 8 AM to 11:30 AM. No appointment necessary.

The cost is $10.00 and we will provide 2 FBI (FD-258) applicant cards.

   

Do you take reports on lost or stolen license plates?    
Yes. The report may be done in person or over the phone (619) 691-5151    

What are the hours of operation to collect personal property from the Property and Evidence Unit?    
The hours to claim property are from Tuesday through Friday from 11:00 am to 4:00 pm    

What do you need to bring with you to pick up personal property from the Property and Evidence Unit?    
Your case number, a valid picture ID and a notice to claim property (if applicable)    

Do I need an appointment to pick up personal property from the Property and Evidence unit?    
No, but it is very helpful. To set up an appointment, or if you have any questions regarding property or evidence being retained on a case, you can call (619) 691-5131    

What is the cost of alarm permits?    
Alarm permits are $50.00 for residential and $100.00 for commercial, with renewal every 24 months. False alarm penalties are based on the 12 month period preceding the most recent alarm. The first and second false alarm are not charged, third is $50.00, fourth and above are $100.00 each. For more information call (619) 585-5719.    

My handicapped placard fell off the rear view mirror and I received a parking ticket. How can I get the ticket dismissed?    
Bring the placard along with your vehicle registration to the Police Department and fill out a "Request for Dismissal" form.    

How can I get a Police Clearance (Good Guy Letter) to get a Mexican Hunting License or Passport?    
Clearance letters for Mexican Hunting Licenses and Passports are issued for a fee of $2.00. The citizen must come in to the Business Office and provide proof of identification.    

Can a sex , narcotic or arson registrant come in after 5 pm to register?    
No. The procedure is lengthy and requires someone who knows the process. If possible, registrant should come before 4 pm or call for an appointment at (619) 691-3044 or 3045    

How do I go about having a stop sign or stop light installed at a location having several accidents or near accidents    
Contact the Engineering Department at (619) 691-5021    

My car was impounded (towed) by the Chula Vista Police, how can I get it released?    
For a recorded message on how to get a release on an impounded car call (619) 585-5796.    

Why did it take so long for the Police to respond to my call?    

Calls are prioritized according to the seriousness of the situation. Top priority calls include any life threatening call with great possibility of death or serious injury, or any confrontation between people which could threaten the life or safety of any person. Priority calls include calls involving any crime in progress which might result in a threat to injury of a person, or major loss of property, or immediate apprehension of a suspect. It also includes accidents with injury or other traffic incidents that create a traffic hazard.

Lower priority calls includes minor in-progress/just occurred calls where there is no threat of personal injury or major loss of property as well as nuisance calls, civil standbys, and any incident which could be categorized as a delayed report where the reporting person is at a public location and calls dispatched involved events where a delay will not prevent a crime from occurring, aid in an immediate apprehension of a suspect or cause a delay in an injured person receiving aid.

The Police Department strives to provide the fastest response possible to your situation. However, call volume and priority may dictate extended response times.

   

How can I get information about Crime Prevention, Neighborhood Watch and locks?    
Contact the Community Relations Unit at (619) 691-5127    

Do I need a license or permit to conduct a garage sale?    
Yes. Permits are issued by the Planning Department’s building division 691-5007    

I want to pay my parking ticket. Where do I go?    

Parking tickets may be paid at the front counter in the Police Department or be mailed in the envelope provided.

   

I don't agree with my parking ticket and want to appear in court.    
Contact the Finance Department who will set a court date.    

Why did Police leave a 72 hour Notice to Remove Vehicle on my car? It is parked in front of my house.    

Municipal Code 10.52.100 prohibits parking a vehicle upon any street or alley for more than a consecutive period of 72 hours. Vehicles may be impounded if not moved within 72 hours.

Merely moving or relocating the vehicle upon the roadway does not satisfy the requirement that the vehicle be REMOVED. The purpose of the law is to allow removal of abandoned vehicles and to prevent the storage of vehicles on the roadway (regular use of the vehicle is required.)

   

Is it OK to shoot a pellet or BB gun in one's own backyard?    
No, per Chula Vista City Ordinance, No. 9.36.010    

If I need to transport a gun in my vehicle, how do I do this legally?    
The gun should be unloaded and in the trunk of the vehicle.    

If I purchased a handgun legally, can I carry it on myself as long as it's concealed?    
No, To carry a handgun, you must have a concealed weapons permit. To get this, you must go to the Sheriff's Department. You have to have a good reason for needing a permit, for example, your job requires you to carry a lot of money.    

Where is the nearest Department of Motor Vehicles?    

The DMV is located at 30 North Glover, phone (619) 691-4695.

Click here for a map of the Chula Vista DMV Office

Click here for information for the Chula Vista DMV Office

Click here for locations of all DMV offices

   

Where is the District Attorney’s Office in Chula Vista?    

The District Attorney’s Office is located at 500 3rd Avenue, and the phone number is (619) 691-4695.

Click here for a map of the District Attorney’s Office

   

Where is the Coroner’s Office (morgue)?    

The Coroner’s Office is located at 5555 Overland Drive, in Kearny Mesa. The phone number is (858)694-2895.

Click here for a map of the Coroner’s Office

   

How can I contact the California Highway Patrol    
CHP is at 4902 Pacific Highway. Their phone number (619) 220-5492.    

Where do I go to recover an invalid driver's license that was taken by an officer?    
Go to the Department of Motor Vehicles to apply for a new license. DMV phone: (619) 427-5550    

Where can I get a handicap placard?    
At the Department of Motor Vehicles, 30 North Glover. Phone (619) 691-4695    

My car broke down on the freeway and the police towed it away and I want to get it back    
Contact the California Highway Patrol for all vehicles towed from the freeway.    

I need to obtain a restraining order, who do I call?    
South Bay Court at 500 Third Ave, Phone (619) 691-4695    

How can I get a Police Clearance (Good Guy Letter) for Immigration purposes?    
Contact the California State Department of Justice    

I had an accident in San Diego (or any other city) but I live in Chula Vista. Can I report the accident to you?    
No. The report must be made in the city where the accident took place.    

Is it possible to change your court appearance date on a traffic violation?    
Yes, but you must go to the court indicated on your ticket prior to your court date, or write to the court to request an extension prior to your court date.    

Any questions regarding Police regulated Businesses    
Contact the Licensing Desk at (619) 691-5244    

Any questions regarding non-police regulated businesses    
Contact Finance Department at (619) 691-5051    

What is Police Regulated Business?    
Businesses that are required by the Chula Vista Municipal Code or State Law to be investigated and reviewed prior to approval of license, due to the possibility of illegal activity.    

What kind of businesses fall into a "Police Regulated Business"    
Second Hand dealers, pawn shops, dance halls, gambling, bingo, card rooms, massage parlors,massage technicians, door to door solicitors, live entertainment, taxi cabs, non-profit organizations, holistic health practitioners, tattoo/piercing parlors    

How can a family member or friend pick up property for the owner if the owner is still incarcerated?    

You will need a notarized letter or form which must be signed by the owner and deputy assigned to the correctional facility, authorizing a representative (i.e.. Family or friend) to pick up personal belongings that are not being retained as evidence.

You can download and print the required form HERE

Once you have the form completely filled out, please call (619) 691-5249 to schedule an appointment to pick up the property. Unfortunately, walk-ins can not be accomodated. Property pick-up is by appointment only.

   

I live in the City of Chula Vista and I suspect that one of my neighbors and/or local business is dealing drugs. What should I do?    
Please call the CVPD Narcotics Enforcement Team (NET) secretary at (619) 409-5901 and advise him/her (or leave a voice mail message) regarding the address of the suspected drug dealers, any vehicle license plate information and/or names and ages of the suspected drug dealers (if known) and any other pertinent information regarding the location, such as where the dealings are taking place, type of durg (if known) and any other important information that could help our NET team conduct a thorough, proactive investigation into the matter.    

How long will it take before some type of enforcement action takes place at the suspect drug dealer's location?    
Depending on the volume of available information regarding the target location and/or the suspects involved, it could take anywhere from one week to as long as one year. Sometimes, we learn from our computer resources and related research that the location is already being investigated by another agency (such as SDPD, FBI or DEA), which could could possibly involve a wiretap operation or even a more sophisticated electronic surveillance meathod. These operations are set up to work at a much longer pace than a standard investigation, thus, it could take longer than a year before any known enforcement action takes place. We realize that you want the location worked as swiftly as possible, but law enforcement officials have legal guidelines, which we must follow, where drug dealers do not. Even still, we will eventually close the investigation either through an arrest or other means. If you leave your personal information on the drug hotline, we will make every effort to advise you of the end result.    

I suspect my son and/or daughter, or even my neighbor(s) of using drugs on a regular basis. What should I do?    
If you suspect someone of using and are observing them do so in your presence, please call CVPD dispatch at (619) 691-5151 to report such problems.    

What do I do if I suspect someone smuggling drugs through the international border (either as a pedestrian or in a vehicle), such as from Mexico into the United States    

Please contact Operation Alliance at (619) 671-4600 or 671-4700. Operation Alliance is a drug task force consisting of Special Agents from the U.S. Customs Service, Drug Enforcement Administration as well as narcotics detectives from several surrounding cities such as Chula Vista Police Department, San Diego Police Departement, National City Police Department and the San Diego Sheriff’s Department.

The information that you provide may help curb the illegal drug trade through the border areas and help provide for a safer Chula Vista.

   

What do I do if I suspect that my son, daughter or another teenage student is either taking drugs to school or possibly selling drugs at school?    

Please contact CVPD’s School Resource Program at (619) 691-5124. CVPD has numerous officers assigned to the various elementary, middle and high schools within the Chula Vista City limits.

The case will be assigned to one of the officers within the SRO Unit. Your information will be handled in a proactive manner, and you will be kept anonymous

Working together, we can help provide a safe and rewarding experience for the youth of Chula Vista while at school.

   

What do I do about a barking dog problem?    

Please call the Chula Vista Animal Care Facility at (619) 476-2476 and ask to have a report taken. The Chula Vista Animal Care Facility will respond to barking dog complaints.

You must give your name and address as Animal Control Officers will not respond to anonymous barking dog complaints.

The Animal Control Officer will make contact with the owner of the dog and advise them of the complaint. They will try to determine if there is a problem and if so, why it occurs.

Animal Control Officers will educate the dog owner in order to solve the barking problem.

If the problem persists, you are encouraged to report the problem again. Chronic barking dogs that disturb the peace may result in a citation issued to the dog owner.

For additional information, click here