Online Permit Services

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Accela Citizen Access

accela_000 The City of Chula Vista uses Accela Citizen Access™ for its’ internet permit program. Citizen Access™ allows building permit research, inspection scheduling and issuance of minor residential permits (e.g. electric meter reset, miscellaneous wiring, water heater replacement, water line repair or alteration, gas meter reset, gas line repair or alteration, installation or replacement of FAU and A/C units) via the internet. 

Who can use Citizen Access™
Anyone can log on to the website to research permits or schedule building inspections. However, to pull minor residential permits you must be a licensed contractor registered with the City of Chula Vista.

How to Use Citizen Access

Usage Fees
There are no usage fees to research permits or schedule inspections. Usage fees to pull a permit via Citizen Access™ are $5.00 per transaction plus 13% of the permit fee. All fees must be paid for by VISA or MasterCard.

Registration Instructions – If you are a licensed contractor, you need to register with the City of Chula Vista to be able to use Citizen Access™.

  1. Complete the Internet Permitting Form
  2. The city will verify your state contractor’s license number and Chula Vista business license number.
  3. Once authorized to use Citizen Access™ for Chula Vista we will send you an e-mail confirmation.

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