FAQs

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  • How much is the new sales tax?

    The new sales tax is a half-cent. The sales tax increase will be collected starting April 1, 2017. The total tax rate in Chula Vista will be 8.25%. All residents, visitors, and tourists will pay the sales tax. For every $100 in taxable items the increase in sales tax is 50¢. Sales tax is not charged for groceries and prescription medicine.

  • How will funds be used to improve Chula Vista?

    The half-cent sales tax will be dedicated to high priority infrastructure projects including:

    • Pave, maintain and repair neighborhood streets and fix potholes
    • Upgrade or replace aging police, fire and 9-1-1 emergency response facilities, vehicles and equipment
    • Replace storm drains to prevent sinkholes
    • Upgrade irrigation systems to conserve water and save energy
    • Make essential repairs to older libraries, senior center and recreation centers
    • Improve our traffic signal systems
    • Repair our sports fields and courts and park infrastructure

    The temporary half-cent sales tax will provide local funding that will directly support Chula Vista’s priority projects. The Infrastructure Facilities and Equipment Expenditure Plan outlines how the funds will be used. The Plan was approved by the City Council on December 6, 2016. The funds can only be spent in the City of Chula Vista and cannot be diverted to other local or state agencies. A Citizens Oversight Committee is being formed to review proposed expenditure plans and all audits.

  • What is the Citizens Oversight Committee?

    The Measure P Citizens Oversight Committee (COC) will review and report on all Measure P expenditure plans, financial reports, and audits. The framework for the COC, which was outlined in the ballot measure, specifies that 11 of the COC members serve as “Designated Members.” Designated Members were nominated by local organizations and individuals such as the Chula Vista Chamber of Commerce, Chula Vista Youth Sports Council, Chula Vista Growth Management Oversight Commission, and the Chula Vista Police and Fire chiefs. The remaining five members are “At-Large Members” selected from a pool of applicants who applied directly to the City. There is at least one “At-Large Member” appointed from each of the four City Council districts. The City Council interviewed and appointed each of the 16 members.
    The Measure P COC roster consists of Designated Members: Lileana Robles, nominated by Alliance of Californians for Community Empowerment; Zulema Maldonado, nominated by Chula Vista Chamber of Commerce; Robert Ziomek, nominated by Chula Vista Fire Chief; Donald Hunter, nominated by Chula Vista Police Chief; Leon Firsht, nominated by Chula Vista Director of Public Works; Michael Lengyel, nominated by Chula Vista Growth Management Oversight Commission; Thomas Doyle, nominated by Chula Vista Parks & Recreation Commission; David Garcias, nominated by San Diego & Imperial Counties Labor Union; Todd Voorhees, nominated by San Diego Taxpayers Association; Robert Coleman, nominated by Chula Vista Sustainability Commission; and, Silvestre Vigilante, nominated by Youth Sports Council. At-Large Members are: District 1, Paula Whitsell; District 2, Christopher Redo; District 3, Jason Prater; District 4, Christopher Sheridan; and At-Large - Any District, Mona Freels.

  • What was the Measure P ballot question?

    Voters approved Measure P on the November 2016 ballot with the intent to address high priority infrastructure needs. The ballot question voters approved is

    “To repair neighborhood streets and sidewalks, replace storm drains to prevent sinkholes, update police, paramedic and 9-1-1 equipment and facilities, improve parks, repair recreation facilities, and for general city services and infrastructure, shall the City of Chula Vista adopt an ordinance enacting a temporary ½ cent sales tax, generating an estimated $16 million per year, expiring in 10 years, with no further increases without voter approval, with all funds staying in Chula Vista, requiring citizen oversight and independent audits?”

    Residents, visitors, and tourists will all pay the increased sales tax. For every $100 in taxable items the increase in sales tax would be 50¢. Sales tax is not charged for groceries and prescription medicine.

  • How do I know that funds will be spent appropriately?

    Measure P puts in place strict accountability provisions, such as annual audits and the establishment of the Citizens Oversight Committee (COC) to ensure that all funds are spent appropriately. The COC will review proposed expenditure plans and annual audits Applications for the 16-member COC are now being accepted. More information available here.

  • What is the AMPAC?

    To help identify the needs of our community and to evaluate the state of our infrastructure, the City formed the Asset Management Program Advisory Committee (AMPAC) in March 2014. The committee includes local leaders and residents from throughout our community and is critical to helping   identify our infrastructure needs and prioritizing improvements. The committee continues to provide input into setting priorities for the Asset Management Program.

  • How can I get more information?

    Visit the City's Measure P page and sign up to receive the monthly Community Connection newsletter with updates about infrastructure projects and other City events and activities.

  • I want to have an event in one of the City parks, do I need a reservation?

    It is unlawful in a City park to use a group picnic shelter or other public area designated for group use of 25 or more persons without prior authorization from the City or its designees. C.V.M.C. 2.66.310
  • What are the requirements to be a Commissioner?

    Commissioners must be residents and registered to vote in the City of Chula Vista. In accordance with Charter section 300.5.J, the Districting Commission will serve until its dissolution which likely will be the 91st day following approval of a Final Districting Plan.

  • Who is the Districting Commission?


    The details of the Districting Commission are prescribed in City Charter section 300.5.  The Chula Vista Districting Commission is overseeing a process for holding public meetings, proposing districts, conducting public outreach, and finalizing recommendations for four City Council district boundaries to be used in future City elections. The Commission holds monthly meetings on the Monday of each month in City Council Chambers. All Commission members live in and are registered to vote in the City of Chula Vista. The seven-member commission is:

    Rita Buencamino-Andrews 
    Ms. Buencamino-Andrews is a retired analyst from the City Clerk's office, City of San Diego. She served as a Partnership Specialist for 2010 U.S. Census. She has been recognized for exemplary leadership and service to the Filipino American community.

    Cheryl Goddard
    Ms. Goddard is a Land Use/Environmental Planner for the County of San Diego and primarily works in the South County. She has a background in Urban Studies and Planning and Ethnic Studies and also serves on the Casillas Elementary School Site Council.

    Dr. John Korey
    Dr. Korey is a retired professor of Political Science from Cal Poly Pomona. He has published papers on political and voting trends, civic engagement, and California politics. He has been active in local service organizations and was an instructor for citizenship training classes.

    Dr. Reynaldo Monzon
    Dr. Monzon is an administrator at San Diego State University. He has been involved in various committees, councils and community-based organizations in Chula Vista including the Chula Vista Elementary School District and Sweetwater Union High School District.

    William Richter
    Mr. Richter is an administrative associate at Sempra U.S. Gas & Power. He has experience in government affairs and communications. He has been involved in community and civic efforts and served on the City of Chula Vista Charter Review Commission.

    Jerome Torres
    Mr. Torres is a former member of the Redistricting Commission for the Long Beach Community College District and participated in the redistricting of the Council Districts for the City of Long Beach. He is a Senior Management Analyst and Risk Manager for the City of Coronado and has served as an analyst on the city, county, school district and university level. Mr. Torres serves as Chair of the Chula Vista  Districting Commission.

    Bernardo Vasquez
    Mr. Vasquez is the owner of Bernardo Vasquez State Farm Insurance Agency. He has served on committees for the Chula Vista Elementary School District and Sweetwater Union High School District. He served on the City’s Asset Management Program Advisory Committee. He also is the current Board President of the Eastlake Business Association. 

  • What are Census block groups?

    The Census bureau releases data on many different geographies, called "units of analysis." Census block groups are one such unit. The smallest unit is the Census block. We use census blocks to "build" the districts because those are the smallest unit on which the total population counts are reported, thus blocks give us the most accurate data for how many people live in each district. Census block groups consist of a number of blocks. Some datasets are only reported by Census block group, such as some variables in the American Community Survey.

  • Which data are used to draw district lines?

    To equalize the populations in the districts, the Commission has to use the PL94-171 dataset. That is the dataset that was compiled from answers to the 2010 census questionnaire. This dataset has a number of different variables, including the count of the total population. This dataset does not differentiate between citizens and non-citizens: everyone who lived in the United States on Census day (April 1, 2010) and who filled out a form is counted. Districts are not equalized based on registered voters or on citizens. Districts are equalized based on the total population.

    The Commission will also use other data sources to inform their district lines. Most important are data that are collected from participants in the districting process who provide the Commission with information about their Communities of Interest.

  • What information does the Districting Commission need from me?

    In the initial phases of the process, it is most important for the Commission to hear from you about your Community of Interest (COI). Once the Commission has constructed initial draft maps, it will be useful for the Commissioners to get feedback on whether their district drafts will work for the residents of Chula Vista or how they could be improved.

    Identifying Communities of Interest is one of the districting criteria the Commission will use to draw district lines. In order to comply with this criterion, the Commission needs to learn where the COIs in Chula Vista are located. Information and data about COIs are extremely limited from "official" sources. The Commission needs to hear from the public to make sure that they do a good job complying with this criterion. Once they understand what and where the COIs are, they can incorporate them into the maps to avoid splitting them inadvertently.

    The Commission needs to hear from you about what defines your community and where it is located. What is the basis or common interest that brings you and your community members together? For example, a COI might exist around a local school where people may participate in activities, around a bus transportation line that is commonly used by community members, around a park that is maintained by group of community members, or around an area with people that share a common cultural or language background. Sometimes, a COI is the same as a neighborhood. Just looking at a map, it is mostly impossible to know what common interests people living in a certain area share. Your information will help the Commission better understand what is going on with the people living in the different areas of the city,  and this will help them know what areas should be kept together in districts.

    You can submit your input on Communities of Interest using the contact form, preparing a map using an online mapping application, or submitting another map drawing. Please include the common interest you share with your community members along with your map. If you don't submit a map, you can describe it by outlining important landmarks, such as schools, parks or religious buildings located in the COI or neighborhood. Boundaries may include the streets or other physical features such as train tracks, rivers/creeks/washes, parking lots/shopping centers, etc., that form the outside borders of your community. This allows the Commission to locate your community on the map they will use to draw districts.

  • When are the hearings and what will happen there?

    Public Input Hearings

    The Commission will schedule five public input hearings plus one line-drawing meeting. After these hearings, a preliminary Districting Plan will be available for review. The Commission will then hold five additional public hearings to get your feedback on their preliminary Districting Plan, and then make modifications to the districts as necessary.

    The Commission is holding five public input hearings in April to hear from members of the Chula Vista community. At the public input hearings, the Commission's consultants will provide a brief training for all attendees and an opportunity for attendees to look at maps and data before providing testimony. Participants will be able to fill out a form that describes your neighborhood or community of interest to submit to the Commission or you can tell the Commission about it in person.

    Line Drawing Meeting

    Following the public input hearings, the Districting Commission will meet in City Hall on April 24 and 25 to draw lines for potential Council District boundaries and completing the Preliminary Districting Plan. The public meeting will be televised and live on the web. The Line Drawing Meeting is dedicated to working on and completing the preliminary plan.

    Preliminary Districting Plan Input Meetings:

    In May, the Commission will convene five public hearings to solicit public comments about the Preliminary Districting Plan. Following these public hearings, the Commission will consider the public input and then vote on the plan and send the Recommended Districting Plan to the City Council.

  • How can I get involved in the Districting Commission?

    The Commission will ask for your input in a variety of ways. You can come to one or more of the ten public hearing workshops and tell the Commission about your community directly. You can attend one of the Commission's business meetings and provide information during open forum. You can request that translation services be provided at the hearings in the following languages: Spanish, Filipino, Vietnamese and Traditional Chinese.

    If you can't attend a hearing, you can tell the Commission about your community in writing. You can drop off or send information to the Commission at the City Clerk's Office:

    Chula Vista Districting Commission
    c/o Chula Vista City Clerk
    Building A
    276 Fourth Ave.
    Chula Vista, CA 91910

  • Why should I get involved in the Districting Commission?

    The Commission needs to hear from you to help it make informed decisions about where to draw district lines. In particular, it needs information from you about your neighborhoods and communities of interests. Only you know your communities and neighborhoods. Keeping your neighborhoods and communities together in the same district can help you get more responsive representation. By sharing that information with the Commission, you can help them avoid dividing your community into different districts.

  • How will the Districting Commission decide where to draw district lines?

    The Commission's decisions will be governed by federal and state legal requirements as well as criteria specific to Chula Vista. The U.S. Constitution requires districts contain roughly equal population and it and the federal Voting Rights Act (VRA) prohibit racial discrimination. The federal Voting Rights Act also prohibits discrimination because of race and/or language minority status in addition to practices that have a discriminatory effect, such as at-large elections or districts that make it harder for a racial or language minority group to elect a representative of choice. (The VRA defines "language minority" as Asian, Native American, Alaska Native, or Spanish heritage languages.)

    Chula Vista's decisions will be governed by specific criteria in the Chula Vista Charter and the federal Voting Rights Act. The Charter outlines the following criteria:

    • Districts shall have reasonably equal population as required by the Federal and State Constitutions
    • District boundaries shall be geographically compact and contiguous
    • Districts shall follow visible features and boundaries when possible
    • Districts shall respect communities of interest to the extent practicable
    • Disregard incumbents, candidates, political parties
  • What if my business is moving?

    Please notify the Finance Department of your change in business location by submitting a business license application and selecting the 'Change of Address' check box at the top of the form. 

    Issuing a business license for your new location may require multiple department approvals.  Annual business license taxes paid in the current year will transfer to your new location.  However, you will be charged a one-time $12 change of location fee, and a one-time zoning fee.  Additional fees may be charged based on the characteristics of your new location.

  • Is there any coordinated adaptive traffic system in the city?

    Yes, there is an existing Adaptive Traffic Signal System, Sydney Coordinated Adaptive Traffic System (SCATS).  Currently, the City has twelve (12) intersections on adaptive signal control along portions of East H St, Telegraph Canyon Rd, and Otay Lakes Rd.  This system aims to reduce driver delay, lower emissions, and improve safety through the optimization of adaptive signal control.

  • Can you put a crosswalk at intersection?

    The California Vehicle Code (CVC) defines crosswalks as the part of a roadway that is an extension of the walkways or sidewalks at the intersection.   Unless there’s a sign saying not to cross the street there, the crosswalk already exists.

    Not all crosswalks are marked.  That’s for a good reason: studies have shown that pedestrians at intersections where there are no stop controls or traffic signals are more likely to be struck by a vehicle while in a marked or painted crosswalk than in an unmarked crosswalk.  The reason apparently is that marked crosswalks may give pedestrians a false sense of security, believing that motorists will yield to them.

    Crosswalk markings are used to guide pedestrians to an appropriate crossing location.  The markings are not nearly as visible to an approaching motorist as they are to the pedestrian.  At intersections without stop signs or traffic signals (uncontrolled intersections) where it’s obvious where pedestrians should cross, crosswalks probably shouldn’t be marked.

  • How to report traffic signal lights and street light malfunction?

    You can report malfunctioning traffic signal lights and street lights 24 hours a day, 7 days a week to the Police Department at (619) 691-5151 or during normal business hours to Public Works – Operations at (619) 397-6000. You may also do so online by visiting our Service Requests page.


  • How long can a car stay parked on public roadway?

    Since the roadways are public, they are subject to the laws of the California Vehicle Code and the Chula Vista Municipal Code.  As long as vehicles are parked correctly, they are subject to the 72-hours parking limit.  Each home is typically required to have at least a 2-car garage and driveway in order to provide sufficient off-street parking.  For any home, the vehicles should first be parked within the garage.  Secondly, the driveway should be utilized.  Third, use any legal parking space available on the local public street.

    Any vehicle exceeding that limit is subject removal by the Police or Fire Departments in accordance with sections 22651 and 22669 of the California Vehicle Code.

    If you think there is an abandoned car in your neighborhood please call the Chula Vista Police Department at (619) 691-5151.

  • How can I get a stop sign installed on a neighborhood street to slow speeders down?

    Stop signs are installed according to the California Manual on Uniform Traffic Control Devices (CA-MUTCD) to assign right-of-way at an intersection, not to control speeding.  According to the CA-MUTCD stop signs must meet certain sets of criteria, called warrants, so there is uniformity in their use around the nation.  As stated in the Manuals, uniformity must also mean treating similar situations in the same way, so every motorist understands what is expected of them, and the control devices are respected.  Stop signs are intended to assign right-of-way at an intersection and are not an effective means of speed control.  Installation of unwarranted stop signs results in a higher incidence of drivers violating the stop signs than occurs at a warranted installation.  This increases the possibility for the occurrence of accidents and also encourages a general disrespect for all stop sign installations.  Therefore, the City will not consider installing stop signs as a remedy for speeding problems and will, instead, refer the issue to the Police Department for enforcement.

    When evaluating an intersection for all-way stop control, various factors are studied to determine the need for an installation.  The physical factors (topography) of an area, vehicle volumes and speeds, roadway alignment (vertical and horizontal curves), accident history, pedestrian volumes and available sight distance are all taken into consideration. 

    All-way stop installations are for the assignment of right-of-way.  They work best where there are comparable traffic volumes on each intersecting street.  An all-way stop study may be warranted if there are significant traffic volumes entering the intersection, if there is an accident history at the location involving accidents that are correctable by the installation of an all-way stop and if existing traffic conditions cannot be mitigated by the addition of less restrictive controls (for example, improving sight distance by the addition of red curb).  All-way stop studies are generally not warranted for low volume or minor interior residential intersections where there is no accident history or for “T”- intersections involving a cul-de-sac.

    If there is an intersection that you think we should investigate for the installation of stop signs please contact Traffic Engineering at (619) 691-5026.

  • Can I get red curb painted for School Bus Stop?

    There is no need to paint road to identify “school bus stop.  When a bus needs to stop, a “Stop” sign is engaged to stop traffic in both directions for students’ safety, in accordance with the California Vehicle Code.  In addition, bus stops are frequently relocated based on need and school district policies.

  • Can I get red curb painted in front of the fire hydrant by my house?

    The California Vehicle Code has established the law regarding parking near fire hydrants. Pursuant to section 22514, no person shall stop, park, or leave standing any vehicle within 15 feet of a fire hydrant.

    Generally the City does not paint red curb in front of fire hydrants due to the high cost of maintenance.  The City has thousands of fire hydrants within the city limits and maintaining 30 feet of red curb in front of all of them would take away time that can be spent on other public facilities maintenance around the City.

    If a vehicle is parked too close to a hydrant in a fire emergency, the fire department will use all means necessary to gain access to the hydrant.  In non-emergency situations a vehicle parked within 15 feet of a fire hydrant is in violation of CVC22514 and can be cited by a Police Officer or Parking Enforcement Officer.

    If there is a vehicle parked in front of a fire hydrant, please call the Police Department at (619) 691-5151.  If there is a fire emergency, call 911 immediately.

  • Can the City install Children at Play or SLOW signs on my street?

    Children at Play signs are not recognized by the State of California or the Federal government as official traffic control devices, and are therefore not installed on public streets in the City of Chula Vista.

    Traffic studies have shown that these signs do not increase driver awareness to the point of reducing vehicle speeds or pedestrian accidents.  In fact, placement of the signs may actually increase the potential for accidents by providing a false sense of protection that does not exist and cannot be guaranteed.

  • How are speed limits established and how can I reduce or increase the speed limit on a particular street?

    Speed laws, as well as other traffic laws, are enacted by the State Legislature and compiled in the California Vehicle Code (CVC). 

    All states base their speed regulations on the Basic Speed Law: “No person shall drive a vehicle at a speed greater than is reasonable or prudent and in no event at a speed which endangers the safety of persons or property” (CVC 22350).

    California state law also establishes maximum speed limits. For example the maximum speed on an undivided two-lane roadway is 55 MPH (CVC 22349b).  All other speed limits are called prima facie limits, which are considered by law to be safe and prudent under normal conditions. Certain prima facie limits are established by California law and include the 25 MPH speed limit in business and residential districts and the 25 MPH limit in school zones when children are present.

    Local jurisdictions have authority to establish reduced speed limits on the basis of engineering and traffic surveys (CVC 22358).  Such surveys must include an analysis of roadway conditions, accident records and a sampling of the prevailing speed of traffic, (CVC 627).  Other factors may be considered, but an unreasonable speed limit, which is called a speed trap, may not be established, (CVC 40802).

    The Legislature has declared a strong public policy against the use of speed traps, to the extent that citations issued where a speed trap is found to exist are likely to be dismissed, particularly if radar enforcement methods are used (CVC 40803 – 40805).

    A provision of the vehicle code that California Courts have generally considered very important reads, “It is the intent of the Legislature that physical conditions such as width, curvature, grade and surface conditions, or any other condition not readily apparent to a driver, in the absence of other factors, would not require special downward speed zoning, as the basic rule of section 22350 is sufficient regulation as to such conditions” (CVC 22358.5).  The words, It is the intent of the Legislature, are intended to get the attention of traffic engineers and local jurisdictions in setting and maintaining local speed limits.  Such speed limits must be set carefully, as justified by appropriate factors, to avoid making such limits unenforceable.

    In all other areas the speed limit is set by an engineering and traffic survey which is done once every seven years for each segment of roadway.

    When traffic problems occur, concerned citizens frequently ask why we don’t lower the speed limit.  There are widely held misconceptions that speed limit signs will slow the speed of traffic, reduce accidents, and increase safety.  Most drivers drive at a speed that they consider to be comfortable, regardless of the posted speed limit.  Before and after studies have shown that there are no significant changes in average vehicle speeds following the posting of new or revised speed limits.  Furthermore, research has found no direct relationship between posted speed limits and accident frequency.

    Realistic speed limits help preserve uniformity of speed.  Uniformity of speed is valuable for a number of reasons:

    • It maintains consistency in traffic gaps for crossing traffic.
    • It enables pedestrians to more accurately judge the speed of traffic.
    • It reduces the possibility of conflict between faster and slower drivers.
    • It makes unreasonable violators more obvious to enforcement personnel.

    If you have further questions regarding the establishment of speed limits or a missing or needed speed limit sign, please call Traffic Engineering at (619) 691-5026.

    If you have concerns regarding the enforcement of speed limits please contact the Traffic Division of the Chula Vista Police Department at (619) 691-5151.

  • What is the process to have 25 mph Speed Limits posted?

    Regarding the posting of Speed Limit signs on the streets of residential areas in the City of Chula Vista, there are several factors that need to be considered. Generally, we do not post residential streets for two very basic reasons; 1) All residential streets in the State of California have a Prima Facie (“on the face of it”) speed limit of 25 M.P.H. as established by California Vehicle Code.

    This vehicle code section also defines exactly what constitutes a Residential Street, and, 2) the other reason for not posting speed limits on residential streets is simply a matter of money. We have hundreds if not thousands of residential streets in a city the size of Chula Vista, and the cost of posting speed limits on all of them, when it is already something that is enforceable by local Police Departments and should be something that all California drivers are aware of, is not a good use of the taxpayer's dollars. That is one of the reasons for the “Prima Facie” designation.

  • What is a speed hump and what is the speed hump policy?

    The City of Chula Vista does have a City Council Policy titled "Installation of Speed Humps for Residential Streets."  Please see the link below for specific information. A "speed hump" covers the entire width of a roadway, for a distance of about twelve feet, with a maximum height of about three inches. "Speed humps" differ significantly from the "speed bump" which are commonly found in parking lots and other private development areas. Bumps are often higher, and cover much less length of roadway, as little as one foot.

  • What if I already have a park reservation and want to add another air jump, have a bigger than 15x15 air jump or use another vendor like a food cart?

    The Parks Division has a Special Park Use Application for those types of requests and others that do not require additional permitting. All other events that are over 100 people need to go through the Office of Communications.
  • Are City Council meetings broadcast live?

    City Council meetings can be viewed live on television on Cox Cable 24 or AT&T Uverse 99 (only in the City of Chula Vista) or via live streaming on your computer, tablet or smart phone. City Council meetings are rebroadcast on Cox Cable 24 at 7 p.m. on the Wednesday following each Council meeting. All meeting videos are archived here.

  • What does the City Manager do?

    Chula Vista's City Manager is the executive officer of the City and is appointed by the City Council. This department is responsible for the proper administration of all affairs of the City of Chula Vista, including day-to-day operations. The Office of the City Manager provides the leadership and supervision that, in turn, implements the policies and decisions of the Chula Vista City Council; thereby ensuring the delivery of services to our community.

  • Why is sediment considered a pollutant?

    Dirt and sediment are considered pollutants because excessive amounts may cause damage to our delicate aquatic ecosystem. Significant dirt and sediment will smother and suffocate aquatic plant and animal life, and destroy important habitat. Dirt and sediment also carry other pollutants to our sensitive waterways.
  • Can I drain my swimming pool?

    Yes. Pool water may be drained into the storm water drainage system only under the following conditions:

    • Must be free of all chemicals including hydrogen peroxide products or dechlorinating products
    • Must be free of all debris and vegetation
    • Must have an acceptable pH of 7-8
    • Must be free of algae (no green coloring)
    • Must be controlled so the flow does not cause erosion
  • What goes in your recycling bin?

    PAPERS - White paper, colored paper, letters, junk mail, dry food boxes, paper bags, cardboard, milk cartons, paper juice boxes, magazines, newspaper, catalogs, and phonebooks.

    CANS - steel/tin cans, aluminum cans, all California Redemption containers, EMPTY paint and aerosol cans.

    BOTTLES AND JARS - glass or plastic bottles and jars, all California Redemption containers.  For more information, click here.

    Please do not fill your recycling cart so full that the lid will not close.  Blowing litter contaminates and clogs waterways and storm drains.  An additional recycling cart is available at no charge, contact Republic Services at (619) 421-9400.

  • What number should you call to report that your trash / recycling / yard waste was not picked up?

    Contact Republic Services at (619) 421-9400.
  • Where do you dispose of old paint and other unwanted household hazardous waste?

    The City of Chula Vista's household hazardous waste collection facility is now open to the community on Wednesdays and Saturdays from 9 a.m. to 1 p.m., except for holiday weekends. The facility is located at the City's Public Works Operations Center at 1800 Maxwell Road. Residents can bring up to 15 gallons or 125 pounds of household hazardous waste including paint, auto fluids, etc. For more information, please visit Hazardous Waste Disposal
  • Can you wash your car in your driveway?

    Yes. However, a better choice is to wash your car on or near personal grassy areas, so you're watering the lawn rather than the street and storm drains. Or better yet, take your car to a commercial carwash.
  • What to expect as a new CVFD Firefighter?

    New recruits start with an intensive 12 week formalized training program (Fire Academy). This program consists of classroom instruction as well as drills designed to prepare the new recruit for a career in the fire service.
    After the formalized training, recruits are then assigned to one of the fire stations for on-the-job training. There, they will continue to learn the duties utilizing hands-on training from experienced firefighters.
    After successful completion of this training phase, the recruit will be assigned to another station to work rotating shifts on a 24-hour basis, which includes weekends and holidays. Firefighters may be required to work back-to-back shifts and be on-call as necessary by departmental activities and staffing levels. Fire Recruits serve a 12-month probationary period.
  • Why work for the CVFD?

    •  the City of Chula Vista is the second largest city in San Diego County and the seventh fastest growing city in the nation, encompasses over 50 square miles. It is rich in diversity and tradition and includes a large retirement community.
    • Chula Vista is rapidly expanding residentially, commercially, and industrially. As the city’s population increases, the demand for fire and emergency services is expanding.
    • The CVFD operates nine fire stations; the Fire Facility Master Plan has three more stations scheduled to open in the next several years.
    • Every year the Fire Department’s eight engines, two trucks, Heavy Rescue vehicle and brush engine respond to nearly 15,000 emergency and non-emergency requests including fire, medical, rescue, hazardous materials, and public assistance calls.
    • The FD has a training facility, which includes a 4-story training tower where firefighters learn skills such as fire suppression, heavy rescue, rappelling techniques, ladder placement and high-angle rescues. The site also includes a training room where up to 58 students can be instructed on urban search and rescue, disaster preparedness, and hazardous material safety.
    • The CVFD is also among the few fire departments in the United States that has an urban search and rescue dog.
  • What do I do if I have an animal emergency?

    Please call (619) 476-2476 during open hours.  If your animal emergency is after hours or weekends, please call Police Dispatch at (619) 691-5151.

    If you have been bitten by an animal or your pet bit someone else, if you see an injured animal or if you see an animal; dead, alive or injured – creating a traffic hazard or involved in a situation that is dangerous to human safety. Learn more
  • What to expect during the testing process?

    There are several phases to the testing process:

    1. The written test will measure reasoning skills, mechanical aptitude, and reading comprehension. Successful testers move to phase two.
    2. The oral interview will include an evaluation of education, experience, interest, and personal qualifications for the position.
    3. Paramedic Simulation,  including megacode.
    4. Background Investigation.
    5. Conditional job offer when openings occur.

     

  • Is there a fee for Fire Department plan check review?

    Fees are charged for all plans reviewed by the Fire Department. The fees include review of plans and field inspection services.Fee Schedule
  • Preparing for the next recruitment?

    Firefighting positions are very competitive. Any additional training and education received in the Fire Science field will be of benefit. Consult a local community college for course information and the location of the nearest fire academy, as well as the local fire department regarding Fire Reserve programs. A high level of physical fitness should be maintained; firefighters must be in excellent physical condition at all times to safely perform the duties of their job. Cardiovascular fitness and upper body strength are essential. A good physical fitness program will help applicants pass the physical agility test.
  • How long does it take for a plan check review by the Fire Department?

    • New Plan Review is 14 Calendar Days
    • Recheck Plan Review is 7 Calendar Days
    • Expedite is 7 Calendar Days

    All plans must be submitted with four sets of plans, completed permit application, and payment.

  • What services does a Chula Vista Firefighter provide?

    Today's firefighters provide many services in addition to responding to fires. Including:

    • Medical aids
    • Vehicle accidents & rescues
    • Hazardous materials spills
    • Public assistance
    • Fire prevention and public education
    • Advance Life Saving
  • What are the requirements to become a Firefighter?

    • Applicants must be 18 years of age at the time of application submission
    • High school diploma or G.E.D.
    • A California class "C" drivers license is required at the time of hire
    • Certification in Emergency Medical Technician (EMT) in the state of California
    • Applicants should also be physically fit to meet the demands of the job
    • Employment may be contingent upon completion of a pre-placement medical exam, which may include a drug screen and a psychological evaluation.
    • Proof of citizenship or provide documentation that gives the individual the legal right to work in the United States
    • Under the Americans with Disabilities Act (ADA), qualified individuals with a disability that require assistance during the testing process should notify the City of Chula Vista Human Resources Department one week prior to request reasonable accommodation
  • How to request a Fire Station Tour?

    The public is invited to visit any one of the nine fire stations for the purpose of learning more about our firefighter duties and to learn about Fire Safety and Prevention. However, due to training and other scheduled needs, please call 619-691-5029 to make arrangements for fire station tours. Residents and groups should have the desired date and time selected for a tour before contacting the Fire Department.

  • Where can I find swimming pool information?

    You can visit the Aquatics webpage that offers a complete list of information and additional links to all information regarding aquatic programs at city pools. For more information, please contact Aquatics via email.
  • Can I make a park reservation online?

    You may do so by visiting the Park Reservations page.
  • Where can I find listings and information regarding your classes and activities?

    Users can now access a complete class directory online by visiting the Register for Programs webpage and view the class directory.  Participants can also visit their recreation facility of choice to receive a printed hard copy for that specific facility.  Please click Recreation Facilities for a complete list of recreation centers. 
  • Where can I find information about buying a commemorative brick for the walk of honor at Veterans Park?

    Visit the Recreation Facilities page and click on Veterans Park Center Commemorative Brick link for further details and inscription form. You can also call (619) 691-5260 for further information. 
  • Do you offer refunds or transfers for recreation classes?

    Refunds are not issued unless classes are canceled. Refunds will be processed and mailed approximately 4-8 weeks after classes begin. The online registration processing fee is non-refundable.
  • I'd like to reserve a gazebo or picnic area in a park, who can I call?

    All Park Reservations can now be done online by visiting Park Reservations. Learn more about City Parks.
  • I need to reserve a field, who can I call?

    To reserve a field, please click on Recreation then click on Rent a Field or call  staff at (619) 691-5266.
  • How can I get a job with the Recreation Department?

    All recreation job information can be found on Jobs and Volunteer Opportunities or by visiting the Human Resources page.  The Department utilizes a variety of part-time positions for our facilities, in addition to volunteers and interns.  The Department also utilizes a variety of Contractual Instructors to teach recreational classes.  For information on becoming a Contractual Instructor, please click on Recreation Department page. 
  • Where can I find maps of City Parks?

    We now have an interactive map of our City parks, with the addresses and links to PDF versions of maps. To learn more, please visit the Parks page.
  • Do you offer free recreation programs?

    We offer free or very low cost afterschool programs and many of our Special Events are free or very low cost.
  • Where can I dispose of a Christmas tree?

    Each year, Chula Vista residents can recycle their Christmas trees by placing them out at the curb with their regular trash for pick-up between December 26 and January 5. The trees must not exceed 48-inches in length. Longer trees must be cut to this size. Metal tree stands must be removed. Wooden stands are acceptable. Flocked trees will be picked-up as regular trash. City residents living in apartments should contact their apartment manager for information regarding FREE Christmas Tree Pick-Up. Trees will be collected one day a week at each apartment complex when scheduled through Pacific Waste Services.
  • Where do I dispose of an out of compliance LPG cylinder?

    The cylinder must be purged and empty before it can be recycled. City residents can contact Pacific Waste Services at 619-421-9400 and schedule a ‘Bulky Item Pick-Up’. This phone call must be placed two days prior to the resident’s regular trash service day for pick-up that week.
  • Who do I contact to report a need for weed abatement?

    Contact the Fire Prevention Division at (619) 691-5029. Monday through Thursday 8:00 a.m. - 5:00 p.m. and Friday 8:00a.m.-12:00 p.m.
  • Where can I get a CPR class?

    Check the available Heartsaver CPR information.
  • Do you service fire extinguishers?

    No. Several businesses that sell and service fire extinguishers are listed in the yellow pages of the telephone book.
  • What size fire extinguisher do I need for my home or business?

    The minimum size fire extinguisher for a business or multi-family residence is 2A-10BC for every 6000 square feet of area, and not to exceed 75 feet of travel distance to access the extinguisher. Single-family residences should consider the area they wish to protect and be guided by the vendor’s recommendation.
  • Where can I dispose of household hazardous waste materials?

    Residents ONLY of Chula Vista, Imperial Beach and National City may dispose of these items at the Household Hazardous Waste Disposal Facility at 1800 Maxwell Road, within the parking lot of the Chula Vista Public Works Facility. Visit their website or call (619) 691-5122 to learn more.
  • Where do I dispose of a fire extinguisher?

    Fire extinguishers may be disposed of if they have been depressurized. The extinguisher is then considered ‘metallic waste’. City residents can dispose of these items by contacting Pacific Waste Services at 619-421-9400, and schedule a ‘Bulky Item Pick-Up’. This request must be made two days before their regular trash service day.
  • How can I get a fire inspection for my business?

    Contact the Fire Prevention Division  at (619) 691-5029.
  • Where can I learn more about microchips?

    Please visit our Pet Ownership Assistance page for more information.
  • What can I do about a barking dog?

    It is perfectly normal and reasonable for dogs to bark from time to time, just as children make noise when they play outside. However, continual barking for long periods of time (at least 55 straight minutes) needs to be addressed to avoid disturbing the peace of neighbors. If a dog's barking has created neighborhood tension, we always recommend you discuss the problem with your neighbors. If that effort does not solve the problem we ask that you fill out Barking Dog Complaint Form since we don't always experience the barking first hand when we go out to the location.  We rely on formal complaints from neighbors as proof of a barking dog violation in case of a citation or hearing. 

    Please follow the process below:

    • To report a barking issue, please submit the Barking Dog Complaint Form.  This will result in a notification letter to the Dog Owner regarding the complaint.
    • If the problem persists after a minimum 2 week period has elapsed and you would like to continue the process, a second Barking Dog Complaint Form must be received from you and also one from a neighbor at a different address.  A second letter will be sent to the Dog Owner.
    • Thankfully barking issues are usually resolved by these first steps.  If however, the barking has not stopped, we will need to receive one more completed Barking Dog Complaint Form from either you or the other neighbor.  Once it's received, our Animal Control Officers will issue a citation to the Dog Owner.  

    For more detailed information look at the Barking Dog section of the Chula Vista Municipal Code (CVMC 6.24.040 Barking dogs, enforcement procedure and nuisance.)

  • What can I do about feral (wild) cats?

    Animal Control Officers do not handle calls on feral cats. You may rent a humane trap from the Animal Care Facility with a $60 cash deposit, when available. You may only trap cats on your property and turn them into the Animal Care Facility. Your deposit will be refunded upon return of the trap.

  • What should I do if I find a stray dog?

    The City of Chula Vista's Municipal Code states the following:

    6.24.190. Harboring of Strays

    No person shall harbor or keep any lost or stray dog for a longer period than 24 hours. Any person finding a lost or stray dog shall forthwith notify the animal shelter and turn it over to them. (Ord. 3226 § 1, 2012; Ord. 1706 § 2, 1976. Formerly 6.24.140).

    Pet owners will look for their lost animals at their local animal shelter.

  • I lost my dog or cat, what should I do?

    Please visit our Lost & Found page.
  • Does the Animal Care Facility adopt out pets?

    Yes! The Animal Care Facility has many great pets available for adoption. You can view them online at www.petharbor.com or come visit us!

  • Where can I purchase a dog license?

    Dog licenses may be purchased online or at our facility anytime during business hours. Click here for Location/Hours/Contact Information.

  • When should I get my dog licensed?

    All dogs over the age of four months residing in Chula Vista must be licensed. They should be licensed within 30 days after being brought within the City or upon reaching the age of four months. Renewals may be purchased in 1 and 3-year increments. Either use the online system or complete and mail/return a license renewal form– Thank you!

    For more detailed information look at section 6.20.020 of the Chula Vista Municipal Code.

  • How often do I have to renew my business license?

    Business licenses expire on December 31st every year and must be renewed annually.  You are responsible for renewing your license before it expires, but the City will send you a courtesy reminder notice in November each year.
  • Do I need a business license?

    All persons transacting, engaging in, or carrying on any business within Chula Vista must get a business license.  Learn more
  • Can I pay by phone?

    The City does not accept credit card payments over the phone.  If you would like to pay by credit card, please visit us during regular counter hours.  You may also be able to pay your bill online.
  • What if I need to make a payment outside regular counter hours?

    Please use the Finance Department's drop box for after hours payments.  The drop box is located adjacent to the Finance DepartmentDO NOT deposit cash in the drop box.
  • What forms of payment does the City accept?

    We accept cash, check, money order ,Visa, MasterCard, American Express, and Discover, and debit cards with a Visa or MasterCard logo for in person payments.

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  • How do I obtain Jury Duty information?

    Please visit the San Diego Superior Court's website for more information.

  • How do I get a copy of other documents that were approved by the City Council?

    Many documents are immediately available through the Public Records page or you may complete a Public Records Request or call the City Clerk's office at 619-691-5041.

  • How do I get information about a current or previous Municipal Election?

    Please visit the Elections page.

  • How do I get a copy of a resolution, ordinance or minutes from a City Council Meeting?

  • How do I see a section of the Municipal Code for Chula Vista?

  • When and where are the City Council Meetings?

    City Council Meetings are held in Council Chambers at 276 Fourth Avenue, unless otherwise noted on the agenda. Visit the calendar of upcoming Council meetings for agendas, and meeting times and locations. City Council meetings can be viewed live on television on Cox Cable 24 or AT&T Uverse 99 (only in the City of Chula Vista) or via live streaming on your computer, tablet or smart phone.
  • How do I address the City Council at a meeting?

    If you wish to address the Council at a meeting, complete a "Request to Speak" form and submit it to the City Clerk prior to the meeting. Request to Speak forms are available in the lobby outside of Council Chambers or at the City Clerk's seat. The Mayor will call speakers to the podium at the appropriate time. 

    Generally, speakers are allotted 5 minutes for items appearing on the agenda and 3 minutes for items not on the agenda (under the Public Comments section of the agenda for all Regular Council meetings). Procedures and allotted speaking time is subject to change in accordance with the law.  Please speak with the City Clerk prior to the meeting if you have any questions.

  • How do I get a business license?

    If it's your first time to apply, call (619) 585-5624, email us at CVLicenses@chulavistaca.gov, or visit the Finance Department at 276 Fourth Avenue, Building A. 

    We accept new business license applications Monday through Thursday, 9 am to 3:30 pm and Friday, 9 am to 11:30 am.
  • Where can I register to vote?

    The City Clerk's Office at 276 Fourth Avenue in Chula Vista, or the Registrar of Voters at 5600 Overland Ave.
  • How do I get an application for absentee ballot?

    Call the County Registrar of Voters at (858) 565-5800.
  • How do I contact the Olympic Training Center?

    The Olympic Training Center can be reached at (619) 656-1500.
  • How do I contact the Department of Motor Vehicles?

    Call (800) 777-0133.
  • Who do I contact about Traffic Court?

    Call the San Diego Superior Court at (619) 746-6200.

  • Who do I talk to about filing for divorce, a name change or a restraining order?

    Call the South Bay Superior Court, for the following information:

    Criminal/Traffic/Minor Offense Filing/Records: (619) 746-6200
    Restraining Orders: (619) 746-6200
    Family Court Services: (619) 746-6097
    Family Law Facilitator (Recorded Information): (619) 450-5200
    Family Law Filing/Records: (619) 746-6200
    Juvenile Dependency: (619) 746-6200

     

  • How do I contact the South Bay Superior Court?

    Call the South Bay Superior Court at:

    Criminal/Traffic/Minor Offense Filing/Records: (619) 746-6200
    Restraining Orders: (619) 746-6200
    Family Court Services: (619) 746-6097
    Family Law Facilitator (Recorded Information): (619) 450-5200
    Family Law Filing/Records: (619) 746-6200
    Juvenile Dependency: (619) 746-6200
  • Who do I call about a small claims case in Chula Vista?

    Please call the South Bay Superior Court at (619) 746-6200.
  • How can I find a business in Chula Vista?

    Call the Chula Vista Chamber of Commerce at (619) 420-6603. Their office is located at 233 Fourth Avenue in Chula Vista.

  • Where can I find information regarding bus and trolley routes/fares in Chula Vista?

    For more information, please visit www.sdmts.com.
  • How do I get a copy of a Birth Certificate, Death Certificate, or Marriage License?

    Call the County Assessor/Recorder/County Clerk at (619) 236-3771 or visit their website.
  • How do I find out who owns a certain piece of property?

    Call the County Assessor/Recorder/County Clerk at (619) 236-3771 or visit their website.
  • What is Police Regulated Business?

    Businesses that are required by the Chula Vista Municipal Code or State Law to be investigated and reviewed prior to approval of license, due to the possibility of illegal activity.

    Businesses that fall under this category include: second hand dealers, pawn shops, dance halls, gambling, bingo, card rooms, massage parlors,massage technicians, door to door solicitors, live entertainment, taxi cabs, non-profit organizations, holistic health practitioners, tattoo/piercing parlors.

  • Who do I call with any questions regarding non Police-regulated businesses?

    Please contact the Finance Department at (619) 585-5624 or via email at CVLicenses@chulavistaca.gov.
  • Where is the District Attorney's Office in Chula Vista?

    500 Third Avenue in Chula Vista

    Phone: (619) 691-4695.

  • I don't agree with my parking ticket and want to appear in court.

    There is a process to request dismissal of a parking ticket that begins by completing a Request for Dismissal form at the Police Department. The process takes approximately 4 to 5 weeks. The Finance Department will notify the requester regarding the final status of the dismissal request.
  • Do I need a license or permit to conduct a garage sale?

    Call the Planning & Building section of Development Services at (619) 691-5272.
  • Where is the right-of-way at my address/for my street/alley?

    Please contact Engineering Permits at (619) 691-5024.
  • Where is the sewer line for my property?

    Please contact Engineering Permits at (619) 691-5024.
  • What are my sewer rates and how are they calculated?

    Visit the Sewer Rates page for more information.
  • Who do I call for sewer issues?

    Please contact the Public Works Department at (619) 397-6000.
  • What publications does the City use to advertise bid opportunities?

    The City of Chula Vista advertises bid opportunities through the Chula Vista Star News, San Diego Daily Transcript and other various trade papers for construction within San Diego County.
  • I have questions regarding the SR-125 toll road. Who should I contact?

    Please contact South Bay Expressway at (619) 661-7070 or email them at customerservice@southbayexpressway.com.
  • Can I attend a Safety Commission meeting?

    Yes. The meetings are held the first Wednesday of each month in the Council Chambers at 276 Fourth Avenue, Chula Vista, CA 91910.

    To learn more, please visit our Safety Commission page.

  • Who do I call for traffic signal timing issues?

    Please visit the Service Requests page to report this and much more.
  • Who do I call to trim trees away from traffic signs and/or from obstructing line of sight?

    Please visit the Service Requests page to report this and much more.
  • Who can answer my questions regarding traffic safety?

    Please contact Traffic Engineering at (619) 691-5026. You may also visit the Traffic Safety page.
  • Who do I call to obtain speed limit surveys?

    Please contact Traffic Engineering at (619) 691-5026.
  • How do I obtain a traffic accident police report?

    Request a copy of a police report from the City of Chula Vista Police Department.
  • I was involved in a traffic accident, how do I obtain information for traffic signals and timings?

    Please contact Traffic Engineering at (619) 691-5026.
  • What do I do if a vehicle is blocking my driveway?

    Contact the City of Chula Vista Police Department using their non-emergency number at (619) 691-5151.
  • How do I request a speed bump?

    Please view the City's speed bump policy.
  • What are Engineering's business hours and contact information?

    The Engineering Division of the Public Works Department is located at 276 Fourth Avenue, Building B. You can also reach us at (619) 691-5021.

    The regular business hours are:

    • 9:00 a.m. - 4:00 p.m. | Monday - Thursday
    • 9:00 a.m. - Noon | Fridays
  • How do I apply for a position?

    You may apply for an open position over the internet using our online system. To register to use the online system, click here.

    A City Employment Application form is required for all open positions. Resumes will not be accepted in lieu of a completed City Application. The City does not accept applications and resumes for positions that are not currently open, however you may attach your resume electronically to your application.

  • How do I know what jobs are available?

    The City of Chula Vista lists all open positions on the Human Resources website  and on the job hotline, (619) 691-5095. Depending upon the position, the City may advertise on various websites.
  • How can I find out the status of my application?

    If you have created an Employment Profile through Neogov, you can check your status at anytime. Remember it generally takes up to 30 days or more to review all submitted applications. All applicants will receive an e-mail stating the results of either the initial screening or any of the testing processes used.

  • How long does the application process take?

    All job announcements state what the filing deadline is. Please be aware that applications will not be accepted after the deadline time specified on the closing date.

    Applications and, if applicable, supplemental applications are reviewed and based upon the content of the applications materials, the most highly qualified candidates are selected to continue in the testing process. The entire process, from the opening of the recruitment to the final selection of a candidate, can take up to six months.

  • Where do I get my fingerprints (Live Scan) done?

    Fingerprinting (Live Scan) is available by appointment only at the Chula Vista Police Department located at 315 Fourth Ave., Chula Vista, CA 91911.

    To make an appointment for Live Scan fingerprinting you may call (619) 409-5954 or Schedule Online.

    The cost varies, depending upon need. The fee is $18.00 per set of prints plus any costs associated with submission of the fingerprints to the State of California.

    For City of Chula Vista volunteers and prospective employees, an appointment and Live Scan form will be provided to you by your Live Scan coordinator at the City of Chula Vista.

  • What benefits does the City of Chula Vista offer?

    The City provides a choice of health care and dental plans, flexible spending accounts, short-term and long-term disability insurance, life insurance and a choice of 457 deferred compensation plans. The City contracts with the California Public Employees Retirement System (CalPERS) for the provisions of its retirement benefits. New employees go through a comprehensive benefit orientation the first week they begin work. During the orientation, employees are informed in great detail about their new benefits.  Please click here for more information on benefits offered to benefited full-time and part-time employees.

  • What testing processes do you use?

    Prior to a position being open to receive applications, the testing process is determined. This process may include one or all of the following: supplemental application, written test, performance test, physical agility test, performance agility test, and/or interview panel.  The City of Chula Vista's Human Resources Department uses electronic mail (e-mail) to notify applicants of important information relating to the status and processing of their applications.

  • Do new employees have a probationary period?

    New employees, with the exception of sworn Police and Fire safety personnel, serve a probationary period of 12 months. Sworn Police and Fire safety personnel serve a probationary period of 18 months.

  • How do I go about having a stop sign or stop light installed?

    Contact Engineering at (619) 691-5021.
  • How do I request an all-way stop sign?

    Write a letter requesting an all-way stop sign at a specific location and the reasons why the request is being made. Address the letter to: 

    Traffic Engineering
    276 Fourth Avenue
    Chula Vista, CA 91910.

  • Where can I find information about the Adopt-A-Park Program?

    Please visit the Adopt-A-Park Program page.
  • How can I find out about road closures and locations where road work is taking place in the City?

    You can find this and more information by signing up with Nixle, our subscription-based e-notification service. Information will also be regularly updated to our Road Closures page.
  • Where can I obtain sandbags?

    Chula Vista residents can receive up to ten sandbags (per address) by simply going to the Public Works Center with valid proof of residency. The full sandbags can be obtained at 1800 Maxwell Road. We are open Monday - Thursday from 6:30 a.m. to 4:00 p.m. Fridays, 6:30 a.m. to 3:00 p.m. Closed every other Friday.

    To pick up the sandbags, take the second driveway at 1800 Maxwell Road, and follow the sandbag signs around the complex.
  • How do I reserve the Mountain Hawk Amphitheater?

    The Amphitheater is used by the public on a first-come, first-served basis and cannot be reserved at this time. However, for special events please contact the Office of Communications.
  • Who do I call about getting a tree trimmed/cut down?

    Requests for non-safety related tree trimming will be filled in the order received and may be addressed in the future. Please visit the Service Requests page to report such issues. You may also call (619) 397-6000 to report these issues.
  • How can I find lot dimensions?

    Please contact Engineering Permits at (619) 691-5024.
  • How can I locate my property line?

    Please contact Engineering Permits at (619) 691-5024
  • Where can I find a list of City parks?

    Please visit the Parks homepage for more information, including a list of all City Parks and their locations.
  • What is a sewer lateral cleanout?

    Sewer lateral access connection for maintenance purposes. Learn more about the City's Sewer Lateral Policy. For more information, please call (619) 397-6000.
  • How do I report a streetlight out/traffic signal malfunctioning?

    You may do so by visiting the Service Requests page, and submit a work request online. You will be provided with a confirmation email with a tracking number. You may also call the Public Works Department at (619) 397-6000.
  • There’s a utility company working my area. How do I go about obtaining their contact information?

    We have various informative links on the Residents page of our City Website. On this page, there is a section for Utilities under which contact information is listed.
  • What kind of graffiti will the City clean up?

    The City of Chula Vista is responsible to remove graffiti from the public infrastructure only. Graffiti removal from private commercial and residential properties is the responsibility of the property owner. For more information, please call (619) 397-6000. You may also submit reports of graffiti online here.
  • Who do I call about faded street lines/walkways?

    You may now submit requests by visiting the Service Requests page.
  • What are the daily business operating hours for the Public Works Department?

    The Public Works Department is open Monday through Thursday, from 6:30 am to 4:00 pm. We are closed every other Friday, and on the Fridays we are open, our hours are 6:30 a.m. through 3:00 p.m.
  • Who do I call to report a sidewalk in need of repair?

    You may now report sidewalk repair at our Service Requests page. However, the option of submitting your request over the phone is still available by calling the Public Works Department at (619) 397-6000.
  • How do I report a pothole?

    You may now report potholes online at our online Service Requests page. Potholes can also still be reported by calling (619) 460-BUMP or (619) 460-2867.
  • How do I report an illegal discharge into storm drains?

    To report an illegal discharge, dumping, or spills into storm drains, please contact the Public Works Department at (619) 397-6000.
  • What are the different colored markings that I see on the streets?

    These markings identify the location of underground utilities, such as gas, water, electric, cable and phone.
  • Who is the responsible party if sewage backs up and damages my property?

    If the damage is a result of a sewer main backup, the city will provide a cleaning company, and you can submit a damage report to Risk Management.
  • What if sewage is backing up in my house?

    If you are not using your service and you have sewage backing up in your home during business hours, please call the Public Works Department at (619) 397-6000. Otherwise, call the Police Department at (619) 691-5150.
  • What is the City’s responsibility regarding my private sewer lateral?

    Please visit the Sewer Lateral Policy page for more information.
  • How often are the sewer main lines cleaned?

    The sewer main lines are generally cleaned on a yearly basis.
  • What is a sewer lateral?

    A sewer lateral sewer line is a privately-owned pipeline connecting a property to the publicly-owned main sewer line. For more information, please visit the Sewer Lateral page.
  • Who do I contact to report a damaged/missing street sign?

    You may now report damaged or missing street signs at the Service Requests page, or by calling (619) 397-6000.
  • Who do I call to report graffiti?

    You may do so by calling the Graffiti Hotline at (619) 691-5198. Requests for graffiti removal may now also be submitted online using our Service Requests page. If you have any further questions, please contact the Public Works Department at (619) 397-6000. To learn more about our graffiti program, please visit the Graffiti page.
  • How do I make a public records act request?

    Many documents are immediately available through the Public Records page.  You may also complete a Public Records Request, call the City Clerk's office at 619-691-5041, or visit the City Clerk's office during normal business hours.
  • I have heard about a mobilehome ombudsman, what is that?

    The State of California has the Office of Mobile home Ombudsman.  The handle matters involving living in a mobile ranging from registration to health and safety.   There website is as follows:

    http://www.hcd.ca.gov/codes/ol/ombpg-menu.html

  • Does the City have rent control for mobilehomes?

    Yes, the City does have rent control for mobilehome space rent pursuant to CVMC Chapter 9.50.
  • Does the City have an Ethics Code? How do I report an ethics violation?

    The City's ethic's code is found in Chapter 2.28 of the Chula Vista Municipal Code.  An ethics complaint may be filed by completing a complaint form found
    here.
  • How do I report elder abuse? How do I report Child Abuse?

    If the situation, in either elder abuse or child abuse, is life threatening or in progress, you should call 911. You may also report elder abuse to Adult Protective Services at 1-800-510-2012. You may also report child abuse to Child Welfare Services at 1-800-344-6000.
  • What is the difference between the City Attorney’s Office and the District Attorney’s Office?

    The District Attorney’s Office handles criminal matters (misdemeanors and felonies) under the state Penal Code. The City Attorney’s Office, while it may prosecute specified misdemeanors, generally handles civil matters involving the City of Chula Vista Municipal Code. 
  • What does it mean that the City of Chula Vista is a charter city?

    There are two legal types of cities in California—a general law city and a charter city.   For a general law city, it must follow specified laws set forth in the California Government Code for its conduct.  The State establishes those specified rules found in the Government Code.   A charter city, on the other hand, is authorized, under the California Constitution, to create its own specified laws that govern its conduct in certain areas of law considered to be “municipal affairs”.  Those rules are set forth in the city’s charter.  Municipal affairs include local government, structure, elections, rules for public land use, and contracting. The charter is established by a vote of the city’s residents.  
    A copy of Chula Vista’s Charter is available here.
  • How do I get a copy of the Chula Vista Municipal Code?

    The Chula Vista Municipal Code is available on line at www.codepublishing.com/ca/ChulaVista/.   You may also contact the City Clerk’s Office. 
  • Can the City Attorney’s Office provide legal advice to private citizens?

    The City Attorney’s Office cannot provide legal advice to private citizens. However, the San Diego County Bar offers a free referral service and can be contacted at 1-800-464-1529 or LRIS@sdcba.org.
  • How do I apply to be on a City board or commission?

    See the City Clerk's web page
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