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Internet Access

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Digital Equity and Inclusion Strategy


Digital Equity and Inclusion PlanBroadband internet service is available to more than 98 percent of Chula Vista residents, but only about 89 percent of residents currently have a broadband internet subscription. Some residents cannot afford service, while others do not have a computer or device to access the internet.


The City of Chula Vista is working to close the gap and connect more of its community members to the Internet using a variety of strategies outlined in the Digital Equity and Inclusion Plan, adopted by the City Council in May 2020.


The Digital Equity and Inclusion Plan (PDF) lays out a series of actions the City will take to ensure every Chula Vista resident has affordable access to high-speed internet, as well as the skills and devices needed to use it. The plan consists of three overarching goals, supported by eight distinct objectives and 37 strategic actions.


Among the groups most impacted by the digital divide are disabled residents; the homeless and housing insecure; job seekers; low-income and unbanked residents; migrants and refugees; residents who do not speak English; seniors; and students.


Some of the goals require the city to expand and improve the technology services it provides to residents, such as computer classes offered through the library and senior center, as well as enhancing the accessibility of the city website for people with disabilities and people who speak a language other than English. 


Other actions outlined in the plan require the City to pursue grants and partnerships with outside organizations to offer new programs and services to residents, such as mobile WiFi hotspots and free or low-cost computing devices.



hotspotjpgFree public WiFi is available at most City library branches and recreation centers.


Computers for public use are available to anyone with a Chula Vista Library card at the Civic Center Branch, the Otay Ranch Branch, and the South Chula Vista Branch. Computers can be used for 1 hour per session, with a total of two hours per day. Some computers can be reserved in advance. Other computers are available on a first-come, first-served basis.


The Chula Vista Library also offers free devices available for checkout, including Chromebook computers and WiFi hot-spots.


Free “digital drop-in” trainings are offered on Mondays from 4 to 5 p.m. in the South Branch library. Volunteers provide basic help with digital devices. For the next date:


The Norman Park Senior Center often offers technology classes, such as the Monday morning Computer Club and the Inter-generational Tech Class. For the latest information, call the center at 619-409-1930.


The Recreation Department offers various computer classes and technology training, including robotics and coding classes for children. To view and register for the latest offerings, explore the catalog.

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