The Chula Vista Animal Care Facility ensures health and safety for animals and citizens in Chula Vista, National City and Lemon Grove.
Coronavirus COVID-19 UPDATE
The health and well-being of Chula Vista residents during the COVID-19 outbreak remains our top priority. Many City of Chula Vista operations continue despite City facility closures. Here is a list of City Services you can access online. The City Hall Complex (except for the Finance Counter), Public Works, City Recreation Centers, the Norman Park Senior Center and Chula Vista Public Libraries are closed until further notice. This closure includes library, cultural arts and recreation programming, as well as youth and adult sports held at local parks/fields. Critical Public Safety Operations continue. The CVPD lobby is open for limited services. For detailed information please visit chulavistaca.gov/coronavirus.
Animal Care Support
Effective Thursday, March 20th we will only offer limited services by appointment to reduce the foot traffic to the shelter to protect employees and the public. Until further notice we will not be offering the following services:
- In person dog licensing (you can register or renew here online)
- Spay/neuter appointments
- Trap rentals (if you currently have a trap you need to return please call for a time to drop it off)
- Visiting the shelter to look at animals to adopt (you can see the available animals here, and fill out an adoption application here)
- Owner surrenders (we ask you to hold off during this time or we can provide you with rehoming resources via email)
- Please avoid bringing in stray cats, unless they are sick or injured. They are likely to find their way home if you leave them where they are. We are trying to keep our number of healthy animals low to respond to this temporary plan of limited staffing. If you see a stray kitten we ask that you leave it where it is so that its mother can come back for it. Only bring in kittens if you know the mother is not coming back or has not been back for a whole day.
While these are very important services, we feel we cannot safely perform them and maintain the social distancing recommendations issued by the CDC. Many of our services can be found here. Online you can: see animals that are in the shelter, fill out an adoption application, make an appointment for a Rabies vaccine, license your dog, and fill out a barking complaint.
Continue to visit this website for updates or give us a call at 619-476-2477. We will be answering the phone from 9 a.m. - 4 p.m. to field questions and potentially make an appointment for you to come in for critical services like identifying a lost pet. For Animal Control please contact 619-476-2476.
We thank you for your patience, flexibility and cooperation during such a trying time. We will resume additional services as soon as possible while continuing to emphasize social distancing to limit risk to all. For more information regarding the Coronavirus, please visit: www.chulavistaca.gov/coronavirus
Spay & Neuter
What do I do if I have an animal emergency?
Please call (619) 476-2476 during open hours. If your animal emergency is after hours or weekends, please call Police Dispatch at (619) 691-5151.If you have been bitten by an animal or your pet bit someone else, if you see an injured animal or if you see an animal; dead, alive or injured – creating a traffic hazard or involved in a situation that is dangerous to human safety. Learn more
Where can I learn more about microchips?Please visit our Pet Ownership Assistance page for more information.
What can I do about a barking dog?
It is perfectly normal and reasonable for dogs to bark from time to time, just as children make noise when they play outside. However, continual barking for long periods of time (at least 55 straight minutes) needs to be addressed to avoid disturbing the peace of neighbors. If a dog's barking has created neighborhood tension, we always recommend you discuss the problem with your neighbors. If that effort does not solve the problem we ask that you fill out Barking Dog Complaint Form since we don't always experience the barking first hand when we go out to the location. We rely on formal complaints from neighbors as proof of a barking dog violation in case of a citation or hearing.
Please follow the process below:
- To report a barking issue, please submit the Barking Dog Complaint Form. This will result in a notification letter to the Dog Owner regarding the complaint.
- If the problem persists after a minimum 2 week period has elapsed and you would like to continue the process, a second Barking Dog Complaint Form must be received from you and also one from a neighbor at a different address. A second letter will be sent to the Dog Owner.
- Thankfully barking issues are usually resolved by these first steps. If however, the barking has not stopped, we will need to receive one more completed Barking Dog Complaint Form from either you or the other neighbor. Once it's received, our Animal Control Officers will issue a citation to the Dog Owner.
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