The City of Chula Vista's Neighborhood Protection Unit (NPU) is dedicated to addressing persistent issues affecting our residents and businesses, particularly those not easily resolved through traditional channels. Our focus includes noise violations, nuisances, safety concerns, and other challenges that may not require formal police intervention. We are responsible for enforcement actions related to municipal code violations, working collaboratively with departments such as Code Enforcement and Animal Control to ensure compliance and resolution. Additionally, the NPU manages Workplace Violence Prevention Restraining Orders to safeguard employees against potential threats, whether from members of the public, current or former employees, or others. Community engagement and education are also key components of our mission. If your department or team requires support with outreach or resources to address specific community concerns, the NPU is here to assist.

MISSION: The mission of the Neighborhood Protection Unit (NPU) is to be a resource to the residents and businesses of the City of Chula Vista, to address quality of life and public safety issues, in collaboration with partners and stakeholders in dynamic and individualized ways. 

The NPU provides support for Chula Vista Police Department's criminal enforcement efforts and prosecutes infraction and misdemeanor violations of the City's Municipal Code Ordinances.    

Criminal Enforcement of Illegal Cannabis Dispensaries in violation of Municipal Code Section 5.19.280. Unlicensed and illegal cannabis dispensaries and businesses are criminal enterprises that present health and safety concerns to our citizens, especially our youth.  Through combined efforts with other partners in the county, there are currently no illegal cannabis dispensaries operating in the City.

Criminal Enforcement of Massage Parlors in violation of Municipal Code Section 5.36. Massage parlors are police regulated business which must meet stringent health and safety requirements to operate. The NPU and the Special Investigations Unit work together to enforce the Municipal Code as it relates to massage parlors in the City. 

Criminal Enforcement of Nuisance Properties in violation of various Chula Vista Municipal Code sections. The NPU works in partnership with City departments, community groups and the police to address public nuisances that negatively impact neighborhoods within the City. This includes working with City departments on the enforcement of Short-Term Rental restrictions (Ordinance 3514) and Tenant Protections.

To report a violation of the City's Municipal Code, click to be directed to the Report a Violation page. To report non emergency service requests, click to be directed to the ACT Chula Vista page.

The NPU works with local groups, committees, commissions, social service organizations and the District Attorney's Office to provide support and resources, as needed. The District Attorney's Office prosecutes offenses and all felonies. 

 Additional Resources

Learn More About the NPU

Chula Vista Police Department Preventing Crime and Disorder

SBCS- formerly South Bay Community Services

Rental Housing Assistance

San Diego Superior Court

Public Defender's Office

California’s Statewide Smoke-Free Air Laws & Restrictions