Chula Vista's City Manager is the executive officer of the City and is appointed by the City Council. The Administration Department, headed by the City Manager, includes one Assistant City Manager and three Deputy City Managers. This department is responsible for the proper administration of all affairs of the City of Chula Vista, including day-to-day operations.

The Office of the City Manager provides the leadership and supervision that, in turn, implements the policies and decisions of the Chula Vista City Council; thereby ensuring the delivery of services to our community.

Tiffany Allen, City Manager

As City Manager, Tiffany Allen is the executive officer for the City of Chula Vista. Responsible for ensuring the effective administration of all City affairs, she drives the implementation of City Council policies, leads a municipal workforce of more than 2,000 employees, and ensures the delivery of essential services to the community.

Allen’s tenure with the City spans more than two decades, during which she has held a broad range of positions primarily focused on land development, infrastructure finance, and budget management. Before becoming City Manager in October 2025, her City roles included Assistant City Manager, Deputy City Manager, Director and Assistant Director of Development Services, and Treasury Manager.

Allen is known for her rich experience, strategic perspective, and exceptional public sector management expertise. Her leadership and vision have been instrumental to flagship initiatives including the development of the Chula Vista Bayfront, creation of the University and Innovation District, construction of Millenia Library, and implementation of the City’s first-ever Project Labor Agreement.  

Allen holds a bachelor’s degree in political science from the University of Oregon and a Master of Public Administration degree from Walden University. She is a member of the Urban Land Institute (ULI), Lambda Alpha International (LAI), the International City/County Management Association (ICMA), the California City Management Foundation (CCMF), and the Municipal Management Association of Southern California (MMASC). She lives with her family in Chula Vista.

Courtney Chase, Deputy City Manager

Courtney Chase serves as Deputy City Manager for the City of Chula Vista. In this role, she oversees the operations of the City’s Finance Department, Human Resources Department, Information Technology Services Department, and the Office of Communications. 

With over 20 years of experience in public sector human resources, Chase was appointed as the Director of Human Resources/Risk Management for the City of Chula Vista in March 2015 and served in this capacity until September 2023 overseeing employee relations, recruitment and selection, classification and compensation, employee benefits administration, risk management (safety and disability), and training.  Prior to the City of Chula Vista she held positions as Labor Relations Officer in the County  of San Diego and Human Resources Manager for the cities of Coronado and Encinitas.

Chase holds an MBA in Management and Finance from San Diego State University, a Bachelor’s degree in Political Science with a minor in Economics from University of California, San Diego and is an IPMA-HR Certified Professional (IPMA-CP). In 2020 she was recognized as a top 40 under 40 by San Diego Business Journal.

Sarah Schoen, Deputy City Manager

Sarah Schoen serves as Deputy City Manager for the City of Chula Vista. In this role, she supports the City Manager in the administration of City operations, implementation of City Council priorities, and delivery of essential services to the community. She oversees the City’s Animal Services, Library Services, and Parks and Recreation Departments, with a focus on service excellence, operational efficiency, and enhancing quality of life for residents.

With more than 26 years of experience in local government, Schoen brings extensive expertise in municipal finance, organizational leadership, and cross-departmental collaboration. She most recently served as the City’s Director of Finance/Treasurer, where she led citywide financial operations and advised executive leadership on fiscal policy, long-term planning, and organizational performance. Her leadership has strengthened the City’s financial position, enhanced transparency and internal controls, and advanced initiatives that improve efficiency and service delivery.

She is a Certified Public Accountant (CPA) and holds a Bachelor of Science in Business Administration from San Diego State University.

Roy Sapa'u, Deputy City Manager/Director of Development Services

Roy Sapa'u serves as the Deputy City Manager and Director of Development Services for the City of Chula Vista. In this dual role, he oversees the Development Services Department and Housing and Homeless Services Department with a focus on enhancing service delivery, streamlining processes, and supporting strong community outcomes.  

With more than 25 years in local government, Sapa'u is a seasoned public sector executive and brings extensive experience managing complex municipal operations, including development services, planning, economic development, public works, engineering, parks, cultural arts and recreation, and information technology. Known for his collaborative leadership style, he builds high-performing teams and fosters strong partnerships with elected officials, stakeholders, and regional agencies. Before joining the City of Chula Vista, he served as Deputy City Manager for the City of Encinitas, where he honed his expertise in overseeing city operations and advancing strategic initiatives.

He is a Certified Public Manager and holds a Bachelor's degree in Environmental Analysis and Design from University of California, Irvine.