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Important Updates:

COVID-19/Coronavirus - The City of Chula Vista is here to serve you. While in-person services are limited, many services are available online. For more details, please visit our Coronavirus page here

 

 

 

Payments

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Contact Us

City of Chula Vista | Finance Department
Monday - Thursday: 9 am - 5 pm

Friday: 9 am - Noon

Sewer Billing Questions:

(619) 691-5117
CVSewer@chulavistaca.gov

Delinquent Trash Bill Questions:

(619) 691-5250
CVTrash@chulavistaca.gov


Sewer Bill Payments

The City of Chula Vista bills Sweetwater Authority water customers for sewer service. Customers in the northern part of the city receive a bi-monthly bill directly from the City of Chula Vista Finance Department and customers in the southern part of the city are billed for sewer service on their property tax bill. Customers in the Otay Water District are billed for sewer service on their monthly water bill.

View sewer rates

View sewer billing policies & forms

 

If you are a Sweetwater Authority water customer receiving a bi-monthly sewer bill from the City of Chula Vista, you may pay your bill by mail, ONLINE, or in person at 276 Fourth Avenue, Chula Vista, CA, 91910, Monday - Thursday, 9 am to 5 pm and Friday 9 am to Noon. An after hours drop box is also provided for your convenience.

Sign Up for Online Payment

Online payments (one-time and recurring) are available for Sweetwater Authority customers receiving a bi-monthly bill from the City of Chula Vista through our ONLINE sewer payment service.

 

Pay Online

 

Update your Mailing Address

If you would like to update your mailing address please send us an email with the following information:

  • Your name (Note: you must be listed on the account to make this change)
  • Account or reference number
  • Sewer service address
  • Current mailing address
  • New mailing address
  • Contact phone number

Otay Water District Customers

If you are an Otay Water District customer your monthly water bill includes your charge for sewer services.  You may pay your bill by mail, ONLINE, or in person at 2554 Sweetwater Springs Blvd, Spring Valley, CA 91978, Monday - Friday, 8 am to 5 pm.  Visit the Otay Water District website to learn more.


Delinquent Trash Payments

The City of Chula Vista Finance Department assists in the collection of unpaid trash accounts. Republic Services forwards delinquent accounts to the City for processing and collection. If the City's attempts to collect are unsuccessful and the accounts remain delinquent, the City places a lien on the affected properties and ultimately the unpaid charges are placed on the property tax bills for collection.

NOTE: If you have received a notice from the City requesting payment on a delinquent trash bill, you can make your payment to the City of Chula Vista, 276 Fourth Avenue, Chula Vista, CA, 91910 or online by clicking the Link below. Please do not pay Republic Services directly as this delinquent portion of your account has been assigned to the City for collection.

ONLY SUBMIT YOUR DELINQUENT TRASH PAYMENT ONLINE IF YOU HAVE RECEIVED A LETTER FROM THE CITY OF CHULA VISTA FINANCE DEPARTMENT. If you have received a letter from Republic Services, please contact the City of Chula Vista Finance Department for the correct Delinquent Amount Due. (Republic Service's letter does not include the delinquent fees assessed to your account)

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Delinquent Trash Payment Plans

A Payment Plan is available to those who have an outstanding Republic Services Trash balance that is currently in collections with the City of Chula Vista. Payment Plans are for those who are currently unable to pay the full balance of their trash bill. These payment plans are in addition to your regular trash bill with Republic Services. 

Payment Plan Application

Completed Applications can be submitted:

Via Email : cvtrash@chulavistaca.gov 

Via Postal Mail: City of Chula Vista Finance Department, 276 Fourth Ave, Chula Vista, CA 91910

Via our Office: The Finance Department is located at 276 Fourth Ave, Bldg A. Our hours of operation are Monday thru Thursday 9am to 5pm and Fridays 9am to 12pm


Open or Cancel Sewer Service

The City of Chula Vista bills Sweetwater Authority water customers for sewer service. Upon establishing water service, the City will process your bi-monthly sewer bill independent of the water company.  If you would like to open or close your account, please contact Sweetwater Authority at (619) 420-1413. The City will then send a final closing bill upon notification by Sweetwater Authority that the account is now closed. 

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