Important Updates:

COVID-19/Coronavirus - The City of Chula Vista is suspending operations except for critical public safety operations. For other exceptions and additional information visit our Coronavirus page here.




Sewer Billing Information

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We are current with billing customers in the Sweetwater Authority service area. The technical issue that affected billing has been corrected, but it was a time-consuming process that resulted in delays of sewer billing. See below for information on residential and commercial billing.

Residential Sewer Customers

The City is current with residential account billing. Customers may request payment plans if needed.

Commercial Sewer Customers

In an effort to get commercial billing back on track, all commercial customers will be billed on a monthly basis until accounts are current. If you are a new customer and have questions regarding the timing of your first bill, you may contact us by calling the Sewer Billing Division at (619) 691-5117 or sending an email to

Customer Service

Customers may visit the Finance Counter or call (619) 691-5117 during the hours below.

Customer Service Hours

Open Monday through Thursday
9 a.m. to 5 p.m.

9 a.m. to noon

Contact: (619) 691-5117 or

Finance Department
276 Fourth Ave.
Building A


 Pay online

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