Important Updates:

COVID-19/Coronavirus - The City of Chula Vista is here to serve you. While in-person services are limited, many services are available online. For more details, please visit our Coronavirus page here




Service Complaint Form

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Please correct the field(s) marked in red below:

INSTRUCTIONS:  Please complete this form and describe the incident that led to this complaint, telling what happened from beginning to end.  Be as clear and specific as you can be.  Describe what aspect(s) of the incident was improper (i.e. your specific complaint), and how it could be resolved to your satisfaction. You will be contacted for additional information.


If you need to file a crime report please contact the Chula Vista Police Department Dispatch Center (619) 691-5151.

Type of complaint:
Type of complaint:
Your Contact Information
Your Contact Information
Incident Information
Incident Information
Employees Involved
Employees Involved
Please list anyone who witnessed the incident:
Name Phone Number
Witness #1
Witness #2
Witness #3
Witness #4
Incident Details
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