Important Updates:

COVID-19/Coronavirus - The City of Chula Vista is suspending operations except for critical public safety operations. For other exceptions and additional information visit our Coronavirus page here.




Service Complaint Form

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Please correct the field(s) marked in red below:

INSTRUCTIONS:  Please complete this form and describe the incident that led to this complaint, telling what happened from beginning to end.  Be as clear and specific as you can be.  Describe what aspect(s) of the incident was improper (i.e. your specific complaint), and how it could be resolved to your satisfaction. You will be contacted for additional information.


If you need to file a crime report please contact the Chula Vista Police Department Dispatch Center (619) 691-5151.

Type of complaint:
Type of complaint:
Your Contact Information
Your Contact Information
Incident Information
Incident Information
Employees Involved
Employees Involved
Please list anyone who witnessed the incident:
Name Phone Number
Witness #1
Witness #2
Witness #3
Witness #4
Incident Details
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