Important Updates:

COVID-19/Coronavirus - The City of Chula Vista is here to serve you. While in-person services are limited, many services are available online. For more details, please visit our Coronavirus page here




Cancellations, Changes & Refunds

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  • Reservation cancellation requests can only be made online.
  • Cancellations made 7 or more days in advance from the event date will receive a full refund, less a $25 processing fee.
  • Cancellations made less than 7 days in advance from the event date will only be refunded the security deposit.


  • All changes to an existing reservation must be made 7 or more days in advance.


  • Please allow up to 30 days for all refunds.
  • All security deposits for park reservations will be automatically refunded and do not need to be requested. Security deposits will be held if any of the park rules or regulations are violated.
  • Credit card and on-line processing fees are non-refundable.

Please complete the form below to cancel or change an existing reservation, or to request a refund.

Please correct the field(s) marked in red below:

Your Information
Your Information
Cancellation Item(s)
Reservation Information
Reservation Information

Terms and Conditions

By submitting this form, you confirm you are the person who made the original reservation. If the information submitted does not match the information provided on the original reservation, this transaction will be canceled. Parks and Recreation staff reserves the right to deny cancellation/refund requests.  

Depending on your bank or credit card company, it may take several days to process the credit to your account.  Please allow up to 30 business days.  Please contact your financial institution for more information or to check on the status of your refund once you've received confirmation from staff.

  1. To receive a copy of your submission, please fill out your email address below and submit.
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