City of Chula Vista
Home MenuBy accessing or using the City of Chula Vista website, chulavistaca.gov, inclusive of any domain extensions and hosted applications (collectively referred to as the "Website"), you, as a visitor (also referred to as a "User") of the City of Chula Vista (the “City”) Website, agree to comply with these Terms of Use. Your access or utilization of the Website, whether or not you are a registered user, along with the information and services available on the pages ("Internet Services," collectively referred to as the “System”), signifies your acknowledgment of these Terms of Use and explicit acceptance of all provisions outlined herein, as modified from time to time at the City’s sole discretion.
- Compliance and Agreement
The City mandates that all Users adhere to these Terms of Use. Access to and use of the Website constitutes your explicit agreement to comply with these Terms of Use. If you cannot accept these Terms of Use, kindly refrain from attempting to access the Website.The City maintains the right to modify these Terms of Use and may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting, unless otherwise stated. Your continued use of the Website following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current Terms of Use.
- Conduct
You acknowledge that you are responsible for understanding and complying with all applicable laws, statutes, rules, and regulations related to your use of the Website and its Systems. You may use the Website and its Systems only for lawful purposes, and you agree to comply with the following rules of conduct:2.1. You agree to provide accurate and complete information about yourself during the registration process and when using the City's Systems or accessing restricted areas of the City's Website. You also agree not to register under a false identity or attempt to access the website using another person's name or credentials.
2.2. You agree not to upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or pyramid schemes. This includes any other forms of solicitation or unwanted communication.
2.3. You agree not to upload, post, email, or otherwise transmit any content that contains viruses, malware, or other harmful code, or engage in activities that compromise the integrity of the Website and its Systems, including distributed denial-of-service attacks, overloading, flooding, mailbombing, crashing, or other malicious activities.
2.4. You agree not to interfere with or disrupt the normal functioning of the Website, its Systems, or the servers or networks connected to it. This includes any actions that may cause harm or damage to the Website, its users, or third-party systems.2.5. You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other Systems or networks connected to the Website server, or to any of the services offered on or through the Website. This includes hacking, password mining, or any other illegitimate means of gaining unauthorized access.
- Content
The Website serves as a comprehensive use platform offering authoritative insights into the City's activities, policies, and services. All content is meticulously curated and aligns with the City's web publishing standards for consistency, accuracy, and accessibility.Content creation and upkeep are collaborative efforts spanning across the organization. Website liaisons, managers, developers, and content maintainers from different departments collaborate to uphold the website's coherence and user-friendliness. Contributors are expected to adhere to the City's branding guidelines to maintain a unified visual identity.
- Email Communications
The Website may offer you the opportunity to receive email notifications regarding status updates, support, services, payment, receipts, newsletters, subscriptions, administrative message, and survey confirmations, or other related notices from the City. Communications through these methods may be routed through a third-party service.Unless otherwise noted, communications to the City via this Website shall in no way be deemed to constitute legal or official notice to the City, its departments, officers, employees, representatives or agents with respect to any existing, pending or future claim or cause of action against the City or any of its officers, employees, representatives or agents where notice is required by Federal, State or local law or rule. Nor shall communications to the City via this web site be deemed to constitute legal or official notice for any other purpose.
- Accessibility
The City will comply with all applicable federal, state, and local laws and regulations to ensure inclusion and access in its services and programs. The City develops and maintains its website and services to be accessible to individuals of all abilities. The City continually monitors its web pages and makes necessary modifications to eliminate accessibility barriers. The Website pages are tested with popular internet browsers and screen readers to ensure accessibility and reach the broadest audience possible. However, since the Website includes links to many external websites not created or maintained by the City, it cannot guarantee that these external websites are accessible to individuals with disabilities.
- Registration
Access to certain sections of the City's Website is restricted to registered users, who must provide personal information to request support or services online. By accessing these areas, you agree to:6.1. Provide accurate and complete information about yourself.
6.2. Not register under the name of another person.
6.3. Choose a username that is respectful. You must be at least 18 years old to become a registered user or to request support or services online. If you are not at least 18 years old, you will be removed from the registered area(s) and/or denied support or services. The City reserves the right to terminate your access to the Website, its systems, and related services at any time, without prior notice.
- Confidentiality
The City does not engage in the sale, lease, or distribution of email lists containing information about individuals who subscribe to City services. However, records pertaining to the City’s website, including email addresses of individuals corresponding with the City, may be subject to disclosure under the Public Records Act, during a criminal investigation, or by order of a court. The City’s database of contacts, including email addresses, may be utilized to disseminate official City information to the public (possibly, via a third party).
- Copyright, Intellectual Property, and Public Information Compliance
All content within this Website, including copyrighted materials and images, articles, text, illustrations, graphics, and multimedia materials, is exclusively owned or licensed by the City of Chula Vista. This content is protected by copyright and intellectual property laws. Any use or modification of the Website's materials and information for commercial, profit-making purposes, or personal gain is strictly prohibited and may violate the copyrights and/or other proprietary rights of the City or third parties.
- Limitation of Liability and Indemnification
The City provides the content and functionality of this Website on an “as is” and “as available” basis, without warranty of any kind, express or implied. This includes, but is not limited to the accuracy, reliability, completeness, or timeliness of the content or information provided on the Website. In no event will the City be liable for any damages, whether direct, indirect, general, consequential, incidental, exemplary, or special, arising from the use or reliance of the content or information provided. Finally, the City does not warrant uninterrupted access or error-free use of the Website.You agree to defend, indemnify, and hold harmless the City of Chula Vista, third-party partners, and its employees, including content creators, web administrators, and site host, from any and all claims, damages, costs, and expenses, including attorney’s fees, arising from or related to your use of the Website by you or your account.
- Disclaimer of Liability Related to Google Translate Services
The Website provides a link to Google Translate, a free translation service that enables users to obtain quick translations of website content between English and well over 200 languages. Google Translate uses statistical machine translation intelligence to translate words, sentences, and web pages. Although the software detects language patterns in previously translated documents, not all translations will be perfect, and translation accuracy will vary across languages. Google Translate is a third-party provider.The City assumes no legal liability for the content, quality, accuracy, or completeness of the information and materials provided through the Google Translate service. The information provided by Google Translate is subject to change without notice.
In no event will the City be liable for any damages, whether direct, indirect, general, consequential, incidental, exemplary, or special, arising from the use or reliance of information provided through the link to Google Translate or the information provided by Google Translate.
- Social Media Disclaimer
The City offers access to external social media platforms as a public service. The City disclaims any liability for advertisements, videos, promoted content, or comments that may be accessed through these external websites. The responsibility for such content or comments rests with the organizations, businesses, or individuals providing them.Any inclusion of external content or comments on external social media platforms does not imply endorsement by the City of Chula Vista. While the City may monitor these pages, it does not guarantee the accuracy, completeness, or timeliness of the information presented.
- Links to Other Websites
Some links on the City Website forward to other websites that are not operated by the City. The City does not control these websites, nor does the City review or control their content. The City provides these links to users for convenience. These links are not an endorsement of products, services, or information and do not imply an association between the City and the operators of the linked website. When you select a link to an outside website, you are subject to the terms of use and privacy rules of the owner or sponsors of that outside website.This linking policy is declaratory of the Chula Vista’s existing administrative practice regarding the establishment of links to and from its Website.
The purpose of the City of Chula Vista Website is to advance the public’s health, safety, and welfare by providing information for and interacting with the citizens, businesses, and visitors of Chula Vista. This includes promoting tourism and economic development within the City and region.
For purposes of this policy, an “external link” is a hyperlink from the City Website to a website maintained by another party. Neither the City of Chula Vista Website, nor the external links listed on the Website constitute a forum for expressive activity by members of the public. Rather, the purpose of the Chula Vista's Website and the external links is to provide information about City services, officials, and attractions, and to promote the public’s health, safety, and welfare. The City is not responsible for, does not endorse, and cannot assure the accuracy of information on these outside websites. (See Disclaimer of Endorsement above.)
Every request by a person or entity to have the City provide a link from its Website to the requesting party’s website must undergo a review to determine its relevance and appropriateness to the City Website mission. The City Manager or his/her designee will review the merits of the requested link, keeping in mind the criteria and examples listed below, to determine whether the external link serves the overall purpose of the City's Website. A request will not be denied because of the viewpoint espoused by the person or entity. Furthermore, the following criteria will be used in approving or rejecting requests external link requests.
At its discretion, the City may provide links to external websites that fall into one of the following categories:
12.1. Sponsored by governmental and educational institutions.
12.2. Maintained by organizations in a contractual relationship with, funded or created by the City of Chula Vista.
12.3. Corporations, foundations, associations, etc., with a purpose statement devoting itself to assisting the City of Chula Vista.
12.4. Non-profit neighborhood associations within the City.
12.5. Web websites of nonprofit organizations that assist people in finding housing or other human and/or social services in Chula Vista.
12.6. Non-profit organizations providing employment, non-elective health care and other services to City residents.
12.7. Organizations providing the public with information or access to the arts, humanities, culture, or education.
12.8. Organizations partnering with the City to meet its strategic or operational goals.
12.9. That provides government-related information and/or services in a way that is not available on an official government website.
12.10. Tourism and convention information related to Chula Vista and the San Diego region, including major tourist attractions in the region.
12.11. Library related links that meet the selection criteria outlined in the Chula Vista Public Library's Collection Development Policy.
The City's Website will not provide links to the following:
12.12. Promoting or exhibiting hate, bias, discrimination, pornography; libelous or otherwise defamatory content.
12.13. Associated with, sponsored by or serving a candidate for elected office, any political party or organization supporting or seeking to defeat any candidate for elective office or any ballot proposal.
12.14. Associated with political organizations or other organizations advocating a position on a local, state or federal issue.
12.15. Furthering the agenda of a political organization or candidate running for office.
12.16. Furthering the non-charitable agenda of a labor union.
12.17. Violating any of the City's equal opportunity policies.
12.18. Individual or personal home pages.
Disclaimer of Endorsement:
This Website includes links to external information created and maintained by other organizations or businesses. The City provides these links for users' convenience and to enhance their experience. When users select a link to another website, they will be leaving the City's Website and are subject to the privacy and security policies of the external site's owner or sponsor.
12.19. The City of Chula Vista does not control or guarantee the accuracy, relevance, timeliness, availability, or completeness of information contained on linked websites.
12.20. The City does not endorse or recommend any third-party website, product, or service, unless specifically stated.
12.21. The City of Chula Vista does not authorize the use of copyrighted materials contained on linked websites. Users must request such authorization from the sponsor of the linked website.
12.22. The City of Chula Vista is not responsible for any transmissions users receive from linked Websites.
- Linkage to Commercial Websites with Advertising
Certain private commercial websites maintain and display information that provides a public or community service, or other information that aids the public, which is not generally available through a governmental agency due to the cost of compiling, maintaining, and/or displaying such information. To support the cost of compilation and maintenance of this information, these private commercial websites may include advertising or promotional material in the information display. Although the City neither supports nor endorses entities advertised or promoted on such websites, it recognizes that a public benefit is served by providing the underlying information to assist City residents. Accordingly, external links to such websites that contain this information, but also display commercial advertising or promotional material, may be included within the City Website when the City Manager or designee has made a good faith determination that:
13.1. The City’s independent replication of the information targeted for linkage is infeasible due to financial or other considerations; and
13.2. No non-commercial website provides the information targeted for linkage; and13.3.The information targeted for linkage greatly enhances the usefulness of the City Website and services it provides.
The City reserves the right to determine how and where external links will appear on its Website – e.g., what page the link appears on, where the link is placed on the page, the color of the link, etc.
- Links to the City of Chula Vista’s Website
Advance permission to link to the City Website is not necessary. However, the party linking to the City’s Website should be aware that its subpages may change at any time without notice. Entities and individuals linking to the City’s Website shall not capture pages within frames, present the City’s Website content as its own, or otherwise misrepresent this Website’s content or misinform users about the origin or ownership of its content. Any link to the City’s Website should be a full forward link that passes the client browser to the City’s Website unencumbered. The web browser’s “back” button should return the visitor to the originating website, if the visitor wishes to back out.