Show/Hide

Important Updates:

COVID-19/Coronavirus - The City of Chula Vista is here to serve you. While in-person services are limited, many services are available online. For more details, please visit our Coronavirus page here

 

 

 

Coronavirus (COVID-19) FAQs

Print
Press Enter to show all options, press Tab go to next option

  • Are City staff available if I have questions on permits, code enforcement or other matters?

    Most City staff are working from home, and replying to emails. For general information, you can direct your questions to communications@chulavistaca.gov. 
    For specific departments, please email the following:

  • Are parking meters being enforced on Third Avenue downtown Chula Vista?

    No, through at least May 31 parking meters downtown are free to encourage you to shop local for take out and delivery options.

  • Can I get tested for COVID-19?

    Please call your doctor if you are showing symptoms (fever, sore throat, coughing, difficulty breathing) and he/she will determine if you need the test. A site to test for COVID-19 infection is open at the former Sears building, 555 Broadway. Open Mon-Fri, 7 am-7 pm; appointments are required. Testing is free; you do not need to have symptoms. Appointments online https://lhi.care/covidtesting or call 888-634-1123

  • Can I go to the DMV?

    Most DMV field offices are temporarily closed to the public statewide. However, the DMV continues to provide essential services to Californians by mail, through available online services, kiosks, virtually and other means to continue processing critical transactions during the COVID-19 pandemic. Visit dmv.ca.gov for more details.

  • Can I go to the grocery store?

    Yes, grocery stores are open. Some have adjusted hours to accommodate seniors-only shopping. Please visit individual store websites for details. Face coverings are required.

  • Can I go to the post office?

    Yes, the post office is open regular hours and postal delivery is still happening as usual. Face coverings are required.

  • Can I take my dog to the dog park?

    All City parks, including dog parks, are open from 7 a.m. to 8 p.m. Please bring and wear a face covering when within six feet of others. 

  • I had a reservation for a park gazebo and now the park is closed, will I get a refund?

    Yes, refunds will occur automatically but it may take up to eight weeks due to the high demand

  • I have a leaking toilet, can I call a plumber?

    Yes, plumbers or electricians can still make house calls for emergency services. Gardeners and pest control personnel can still visit your home as well.

  • I have an overdue book at the Chula Vista library, will I incur a fine?

    No, fines are being waived while the libraries are closed.

  • Is the bank open?

    Yes, banks are open but may have adjusted their hours. Please call or check their website for hours of operation. Face coverings are required.

  • My child is registered for a Parks and Recreation class that is now cancelled, will I get a refund?

    Yes, cancelled class registrations will be refunded but please be advised it may take up to eight weeks.

  • What restaurants are open for take out or delivery?

    It is best to call to see if your favorite restaurant is open for take out or delivery. 

  • Will my trash be picked up?

    Yes, trash, recycling and yard waste pick-up from Republic Service will remain on its regular schedule.

View Full Site