Most City staff are working from home, and replying to emails. For general information, you can direct your questions to email@example.com.
For specific departments, please email the following:
No, through at least May 31 parking meters downtown are free to encourage you to shop local for take out and delivery options.
Please call your doctor if you are showing symptoms (fever, sore throat, coughing, difficulty breathing) and he/she will determine if you need the test. A site to test for COVID-19 infection is open at the former Sears building, 555 Broadway. Open Mon-Fri, 7 am-7 pm; appointments are required. Testing is free; you do not need to have symptoms. Appointments online https://lhi.care/covidtesting or call 888-634-1123
Most DMV field offices are temporarily closed to the public statewide. However, the DMV continues to provide essential services to Californians by mail, through available online services, kiosks, virtually and other means to continue processing critical transactions during the COVID-19 pandemic. Visit dmv.ca.gov for more details.
Yes, grocery stores are open. Some have adjusted hours to accommodate seniors-only shopping. Please visit individual store websites for details. Face coverings are required.
Yes, the post office is open regular hours and postal delivery is still happening as usual. Face coverings are required.
All City parks, including dog parks, are open from 7 a.m. to 8 p.m. Please bring and wear a face covering when within six feet of others.
Yes, refunds will occur automatically but it may take up to eight weeks due to the high demand
Yes, plumbers or electricians can still make house calls for emergency services. Gardeners and pest control personnel can still visit your home as well.
No, fines are being waived while the libraries are closed.
Yes, banks are open but may have adjusted their hours. Please call or check their website for hours of operation. Face coverings are required.
Yes, cancelled class registrations will be refunded but please be advised it may take up to eight weeks.
It is best to call to see if your favorite restaurant is open for take out or delivery.
Yes, trash, recycling and yard waste pick-up from Republic Service will remain on its regular schedule.